BMW of Anchorage - Service Center

Check engine light on - needed NOX valve repaired Quick service and great staff makes repair jobs easy for the customer. Always a pleasant experience plus they always give me a nice loaner vehicle whi Quick service and great staff makes repair jobs easy for the customer. Always a pleasant experience plus they always give me a nice loaner vehicle while I'm without my car More

Excellent service and friendly staff. Kevin G. was great and made it very easy. Explanation of what needed to be done was very simple and quote was right on target. Kevin G. was great and made it very easy. Explanation of what needed to be done was very simple and quote was right on target. More

In and out. Dropped the car off, was able to immediately see Kaitlin, was immediately able to get on to the shuttle, then got called at 10AM that the rear riversi Dropped the car off, was able to immediately see Kaitlin, was immediately able to get on to the shuttle, then got called at 10AM that the rear riverside tail light was finished. Got picked up at the requested time, at 12, then picked up the car and got back to work by 12:30! BAM! That was easy. More

Replace windshield Have purchased/leased many BMW's from this dealership and have always had great service and attention to detail. We appreciate being kept informed on Have purchased/leased many BMW's from this dealership and have always had great service and attention to detail. We appreciate being kept informed on the status of our vehicle and when it will be ready. More

Good experience. Customer service person matters. I have owned my car for 4 1/2 years. At first it was difficult to use th service center. I would get different answers to the same question and overal I have owned my car for 4 1/2 years. At first it was difficult to use th service center. I would get different answers to the same question and overall customer service was poor. Bruce changed that experience for me. He answers all of my questions. If he doesn't know the answer he finds out. I greatly appreciate his help! More

Maintenance to my air system It was great! They made my appointment for the next day, finished the work the same day, and all the work was covered by the warranty. I was very sat It was great! They made my appointment for the next day, finished the work the same day, and all the work was covered by the warranty. I was very satisfied with the friendly staff at the Anchorage BMW dealership! More

Great service, once again! BMW service continues to be outstanding - the work is quality, communications are excellent, and the personal touch is appreciated. BMW manufacturers BMW service continues to be outstanding - the work is quality, communications are excellent, and the personal touch is appreciated. BMW manufacturers a great product and the Anchorage dealership provides a great service! I continue to be impressed with the service department and feel like the "hassle factor" of vehicle repairs is made to be as minimal as possible. More

Dead X5 in Captain Cook Garage... X5 died in the Captain Cook garage. AAA was unable to help assist me but Bruce with BMW went above and beyond to assist me with my BMW. X5 died in the Captain Cook garage. AAA was unable to help assist me but Bruce with BMW went above and beyond to assist me with my BMW. More

A fast tire Chang over In for a flat tire repair, tire was unrepairable so they kept my car on the lift while I brought my winter tires in. Out in a hour In for a flat tire repair, tire was unrepairable so they kept my car on the lift while I brought my winter tires in. Out in a hour More

First Rate Service & Techno savvy, too. Great to be able to schedule service online. Seeing the scheduling calendar makes it easy. The new lounge is great, the people friendly, the service Great to be able to schedule service online. Seeing the scheduling calendar makes it easy. The new lounge is great, the people friendly, the service first-rate. It was really nice to be able to replace my windshield under the warranty plan - it wasn't cracked but it was "frosted", which was a real problem when driving into the setting sun. No questions asked, no haggling, no problem. Bruce said - you paid for the warranty you should be able to get a new windshield if you want one. More