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BMW of Bel Air

Bel Air, MD

4.5
300 Reviews

716 Belair Road

Bel Air, MD

21014

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Showing 300 reviews

February 09, 2024

I had an excellent experience at the dealership, I was treated with the utmost respect and courtesy…and received the vehicle that I was looking for… More

by blcms26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 11, 2024 -

BMW of Bel Air responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2024

Going in and looking at a vehicle and having great customer service from Lillian Moore was the best experience. With her knowledge and experience with the vehicle i was looking at help me make my deci More

by SAMBNC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lillian Moore
Feb 01, 2024 -

BMW of Bel Air responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2024

The purchasing process was quick and easy. I was able to do much of the work at home via emails. I have purchased many cars from Jason over the years and each has been a positive experience. More

by althatcher15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 14, 2024 -

BMW of Bel Air responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 07, 2023

I had a great experience when buying and servicing my car. Everyone is so nice and professional. They really care about their customers. More

by Alissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Cody
Dec 08, 2023 -

BMW of Bel Air responded

Hi Alissa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2023

Fro Holly @ reception to Yani (Jonathan) the manager and everyone in-between, they were very help and professional. All my questions were answered patiently --- and there were many! Special shout out to More

by cooolhand2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Steven, Yani (da man)
Dec 08, 2023 -

BMW of Bel Air responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2023

Steven was very attentive to detail and provided the best customer service. Very efficient and courteous. So too, I appreciated the video provided by the service technician. More

by josebriscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Herold
Dec 08, 2023 -

BMW of Bel Air responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 29, 2023

they act like they dont care you want their cars or not ,i was very dispoint More

by carter
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jason
Dec 01, 2023 -

BMW of Bel Air responded

Hi Carter, we appreciate you taking the time to respond. The staff at BMW of Bel Air take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (667) 770-6776. We hope to hear from you.

November 16, 2023

Good service experience. Steve provides exceptional detail to completing my service appointment and what is upcoming More

by ecwspoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 18, 2023 -

BMW of Bel Air responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 13, 2023

Great service department! Many thanks to Andrew Ramirez and the rest of the team for helping with servicing both of my cars this time and during all of my previous visits. More

by SAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Ramirez
Nov 15, 2023 -

BMW of Bel Air responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

Bought a car and had them ship to me- they made the process very easy More

by TR Hart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ruzek, Matt Caplan
Nov 03, 2023 -

BMW of Bel Air responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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