BMW of Bloomfield

⭐⭐⭐⭐⭐ Outstanding Service Recovery & Care – BMW of Bloomfield Service Center I want to give real credit where it’s due to BMW of Bloomfield Service Center for how they handled my recent visit. T Bloomfield Service Center I want to give real credit where it’s due to BMW of Bloomfield Service Center for how they handled my recent visit. There was a bit of back-and-forth at the beginning while we aligned on the work needed for my car, but once things got moving, the team truly stepped up and delivered an above-average service experience. A special shoutout to Ahron, my service advisor, who stayed on top of everything from start to finish. He was responsive, patient, and made sure every concern I had was addressed properly. You could tell he genuinely cared about getting the job done right rather than just getting it done quickly. The car was returned in excellent condition, all issues were resolved thoroughly, and the attention to detail really showed. On top of that, they went out of their way to provide a discount on the final bill, which was a very appreciated gesture and showed a strong commitment to customer satisfaction. It’s easy to be critical when things don’t go perfectly at first, but what really matters is how a service center responds—and BMW of Bloomfield, especially Ahron, handled it professionally and thoughtfully. Thank you for taking care of the car and turning the experience into a very positive one. More

Great work 👍 I do like the fact that the service was fast and very clear fast and very clear More

All the service representatives are most professional and extremely accommodating. I have dealt with Gina Todesco for years are she is truly the best . extremely accommodating. I have dealt with Gina Todesco for years are she is truly the best . More

Always a very pleasant experience my service advisor Gina is awesome always meets my needs professional kind helpful answers all my calls or texts and extremely efficient ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ is awesome always meets my needs professional kind helpful answers all my calls or texts and extremely efficient ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

All the process happened smoothly. Very polite people, helpful, and they know what they are doing. Very polite people, helpful, and they know what they are doing. More

Very friendly staff they did in my car what supposed to do and @ final they wash my car for free love it! do and @ final they wash my car for free love it! More

I had an awesome experience bringing my BMW in for service. Gina was my advisor, and she was absolutely fantastic from start to finish! Super friendly, easy to talk to, and really knows her stuff. She service. Gina was my advisor, and she was absolutely fantastic from start to finish! Super friendly, easy to talk to, and really knows her stuff. She kept me updated the whole time and made sure I understood everything that was going on with my car — no stress, no surprises. You can tell she genuinely cares about her customers and wants to make sure everything’s done right. My car came back running perfectly, and the whole process was smooth and hassle-free. If you’re taking your BMW in for service, definitely ask for Gina — she’ll take great care of you! More

I had a great experience during my first service visit. However, it would be great if the option for a loaner could be available instead of a one trip monetary/voucher trip. I am just comparing my previous However, it would be great if the option for a loaner could be available instead of a one trip monetary/voucher trip. I am just comparing my previous experiences from Park Ave BMW, where a loaner car was always an available option. More

Brought my BMW in for regular maintenance and had a great experience. The staff was friendly, everything was done on time, and they kept me updated throughout. The car feels great, and the process was really experience. The staff was friendly, everything was done on time, and they kept me updated throughout. The car feels great, and the process was really smooth. Definitely happy with the service! More

My advisor Vincent Nasce was knowledgeable and personable. He kept in touch with me while my car was in the shop for two weeks. When it was finally ready the work looked perfect. personable. He kept in touch with me while my car was in the shop for two weeks. When it was finally ready the work looked perfect. More