Read Reviews BMW of Bloomfield

BMW of Bloomfield

BMW of Bloomfield

425 Bloomfield Avenue
Bloomfield, New Jersey 07003


(973) 748-8200

BMW of Bloomfield
Manufacturer: BMW

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 357 reviews

4.9

4.9 out of 5

444 lifetime reviews

BMW of Bloomfield

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Certified: BMW of Bloomfield

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, BMW of Bloomfield has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About BMW of Bloomfield

BMW of Bloomfield is a premier BMW dealer in New Jersey providing award-winning service and exceptional BMW cars and SUVs in Essex County.

In addition to a wide range of new BMWs available at our NJ BMW dealer in Bloomfield, New Jersey, we offer a vast selection of used BMWs and Certified Pre-Owned cars as well. All BMW cars and SUVs are world-class vehicles backed by the name you trust. At BMW of Bloomfield, we believe that purchasing a luxury car should be a satisfying experience—so our team goes the extra mile to give you the attention you deserve and plenty of extras, too.

BMW of Bloomfield has been recognized for outstanding customer service, and we continue to provide extraordinary care for each client. In fact, our BMW dealer in Northern New Jersey has previously been recognized with the J.D. Power and Associates Dealer of Excellence Award for excellent customer satisfaction and for outstanding sales. This NJ BMW dealer is a member of the DCH Auto Group, which has grown from a single dealer to 35 locations throughout Connecticut, New Jersey, New York, and California in just over 30 years.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

Free WiFi Free WiFi
Free Coffee Instant Financing
HD Cable TV Laptop Computers
After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Customer Lounge Area Shuttle Service
Drive-In Service Television
Free Coffee Valet Parking
Free Drinks Vending Machines
Free Loaner Cars

guddysingh
5/21/2013 11:53:43 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shahid  SaleemShahid Saleem
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of BMW of Bloomfield:

It was wonderful working with Shahid. He came highly recommended and he lived up to his reputation. I worked with Shahid to find my dream car, the exact configuration that i wanted. Shahid found a car being built for another dealership, secured and now i have a my dream car.

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flt4me
5/20/2013 12:42:12 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ivan RomeroIvan Romero
Shahid  SaleemShahid Saleem
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of BMW of Bloomfield:

Shahid spent almost the entire day with me ensuring that all my needs were met, that I got into the car I was most satisfied with and at the best price. Ivan made the financial part of the deal a breeze.

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BMW12345
5/17/2013 12:26:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jack GomesJack Gomes
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Bloomfield:

Mr Gomes was very professional and accommodating to my needs for this new car. He took the necessary time to help me find exactly what I want in this new car. Salesman of his caliber are a dying bread, very difficult to find in this age of web driven channel for information.

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Lonzonfire
5/16/2013 9:06:38 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Doug SandersDoug Sanders
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Bloomfield:

Doug was very helpful,really made me feel like family and not just like a customer. I will def do business here again in future.

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AllieBasilica
5/14/2013 5:41:21 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Victor RodriguesVictor Rodrigues
Ivan RomeroIvan Romero
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Bloomfield:

My boyfriend and I went to purchase a vehicle, first time buyers, and I knew I would have a great experience here before I even arrived. Victor offered to pick us up from the train if needed and was waiting for us at the desk when we came in. The whole staff was courteous, knowledgeable and willing to go above and beyond for us. Ivan was great to work with when it came to the financing piece of the sale and we walked away from the dealership with an amazing car and the feeling that we can call and ask questions or check in at any time. Victor has since followed up with us and I would recommend this dealership to anyone, already have in fact!

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DanaAmato
5/14/2013 1:34:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Doug SandersDoug Sanders
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Bloomfield:

Doug kept me up-to-date on everything that was going on with the car I wanted (320xi). He was very nice and answered and explained all the questions I had. He found a way to get me the car within the price range I was willing to pay. I got a really great deal.

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novamonkey
5/11/2013 4:01:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shahid  SaleemShahid Saleem
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Bloomfield:

We had a great experience at this dealership. This is the second BMW we're getting so we were already quite familiar with the experience. This dealership was by far better than the BMW Manhattan dealership where we got our first car. Shahid was extremely polite and provided us with excellent service.

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mikethetrainer2008
5/10/2013 11:03:39 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jack GomesJack Gomes
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Bloomfield:

This was my first purchase of a BMW (2013 328i XDrive). The dealership itself had an impressive atmosphere, with its employees carrying themselves with the utmost professionalism and customer courtesy. The driving experience was enjoyable and exciting, and of course leaving with the BMW itself was a great feeling. Our client advisor Jack Gomes was the consummate professional. He was passionate and knowledgeable about the product he believes in, and he was courteous and respectful towards my father and I, making us feel like valued and informed customers. I was beyond satisfied with the business manager Arthur, and the dealership manager (I believe) Greg, who both thanked us graciously for our business. As a sales professional myself, I was very impressed (a word I do not just throw around). I would recommend Jack Gomes and BMW of Bloomfield to anyone who is serious about purchasing a very sweet ride!

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Prettylady9
5/7/2013 10:20:05 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael MonteleoneMichael Monteleone
Doug SandersDoug Sanders
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Bloomfield:

Thanks to Douglas Sanders, I am the proud owner of a 2014 BMW X6! It seems so surreal that I am driving THE biggest "head turner" on the road! I fell in love with this vehicle the first moment I saw it. I still can't wrap my head around the warm felt experience I encountered during the purchase of my X6. This experience was unlike any other. Douglas Sanders went above and beyond to make me feel comfortable through the entire process. Being a female, in the past when I purchased my previous cars, I always felt as if I was being swindled. At no given time did I feel this way with Doug. Mr. Sanders answered my questions before I asked, even before I thought of them! That is exactly what I needed. I found a phenominal sales advisor that was interested in me, not only as a customer but as a person. I am a disabled woman of 4 years and Doug was very sensitive to my needs as well as my purchase. My new car was delivered to me at my home and for this I am truly grateful. This was an emotional experience for me. Doug, you were a big help. Thank you. If I am not mistaken, my new X6 is the very first 2014 out here! The exterior/interior color combinations were selected prior to my visit to the dealership. I am very satisfied with my selections. I chose Midnight Blue Metallic. It is gorgeous! Like the driver, I might add. LOL I feel the way my car looks. Outstanding and that is the way I was treated. Outstanding job Douglas Sanders, Michael Monteleone and Steve Tavakov. You will forever have a client and a friend in me. You come highly recommended Doug and now I know why, first-hand. You will remain on top for years to come, for it was written.

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mcauley1
5/5/2013 10:31:17 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael MonteleoneMichael Monteleone
Ivan RomeroIvan Romero
Doug SandersDoug Sanders
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Bloomfield:

My wife & I visited BMW of Bloomfield on Saturday, April 27, 2013, where I have leased 5 or 6 BMW's previously. I had received a voicemail the previous week from Doug Sanders, reminding me that my current 550i lease was ending in June. We told Doug that I wanted to lease a 650ix, but wanted to test drive one first. Doug didn't hesitate in allowing me to test drive one that was on the lot. After the test drive, I told Doug that was the car that I wanted, and I asked him to "work the numbers" so I could decide. When he first came back with the proposed lease payments, they were much higher than my wife & I expected. We told Doug that we wanted the monthly payments to be the same as what I was paying on my current lease. He said he would go back to his manager, and make it happen - and he did just that! I was ecstatic! Doug is fantastic - and not just because he made the deal happen, but because he conducted himself professionally, was very friendly, polite - and he "listened" to me - he was never pushy or "salesy." My (& my wife's) experience at BMW of Bloomfield was great! Ivan was also great to deal with on the final financing details, and I appreciated that Michael, the GSM, came over to sit down afterward and thank us for our business.
I will highly recommend to anyone that I know who is interested in purchasing/leasing/financing a BMW to go to BMW of Bloomfield!

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