BMW of Bridgewater

Great people Fantastic buying experience. The follow up after purchase exceeded the buying experience. Thank you Dave Martin and Oz. training was great. The inf Fantastic buying experience. The follow up after purchase exceeded the buying experience. Thank you Dave Martin and Oz. training was great. The information for new cars is overwhelming. Now we can drive and enjoy More

Excwellent service Martin and Mike were very helpful, kind, professional, knowledgeable. Excellent experience. Easy to communicate, well organized and respectful of time Martin and Mike were very helpful, kind, professional, knowledgeable. Excellent experience. Easy to communicate, well organized and respectful of time and my needs. I highly recommend them. More

Excellent Leasing Experience I am very pleased with the overall experience of leasing a CPO Elite BMW. I had very high expectations from this dealership; they did not surpass my e I am very pleased with the overall experience of leasing a CPO Elite BMW. I had very high expectations from this dealership; they did not surpass my expectations, but came very close and they were much better compare to previous dealership I dealt with. I was expecting a check-in by someone within a week, but did not get a call. Martin was patience with explaining all the technology in our new vehicle and even offered to top of the gas one more time during the License plate delivery, but since the car was a CPO he was unable to do that. We will be returning. Keep up the good work guys. More

easy sales transaction, and excellent post sale service Purchase transaction was fast, easy, and without stress Post sale repair required (battery swap out) was taken care of by dealer, courtesy of Chad Purchase transaction was fast, easy, and without stress Post sale repair required (battery swap out) was taken care of by dealer, courtesy of Chad (service advisor) and used car sales manager More

excellent buying experience Found the vehicle we wanted on the website and after a substantial drive to Bridgewater, found our way to the dealership. Justin was very proactive in Found the vehicle we wanted on the website and after a substantial drive to Bridgewater, found our way to the dealership. Justin was very proactive in keeping me informed of appointments, having all the information ready and prepared for the said vehicle and easy to work with. Mike Shamy the manager was also courteous and between the two quickly reached a deal with us that was favourable to our budget. Martin was knowledgeable and quickly dealt with a very minor glitch when showing me around the car. Overall a great team, quick but not rushed, courteous and welcoming to a new customer who has previously dealt with another BMW dealership for over 10 years, we will be returning! More

Great experience I'm very pleased with my experience at BMW of Bridgewater. Mike Watson and the team made the experience about as pleasant as it can be. The proces I'm very pleased with my experience at BMW of Bridgewater. Mike Watson and the team made the experience about as pleasant as it can be. The process was fair and relatively quick - there wasn't a long dance to get to the price, and there were no games. The team was easy to deal with - in fact, I was pleasantly surprised with how easy they made the process. My only complaint - there was a $400 document processing fee preprinted on the sales contract. That's basically margin (or should be) and wasn't disclosed until it was time to sign. I believe that's common practice, but it's lame and it's one of those factors that typically makes car dealership transactions distasteful (I've never hit a client with a previously undisclosed fee when it's time to sign a contract). That said, I'm pleased with the deal I got overall and I was otherwise treated fairly. I'd recommend the dealership to a friend (with a heads up about the sales contract) and wouldn't hesitate to buy again. The encore delivery service is a nice touch, and Mike has reached out numerous times post-transaction to check in. As for the product - it's only been a couple weeks, but it's fantastic. More

The Ultimate Car Shopping Experience Without a doubt, the stellar service experience displayed by David Wagoner, Ozzy Mamoor & Martin Hernandez when purchasing our brand new 335i is the u Without a doubt, the stellar service experience displayed by David Wagoner, Ozzy Mamoor & Martin Hernandez when purchasing our brand new 335i is the ultimate car shopping experience! I truly recommend BMW of Bridgewater from sales to service (Debrah & Carmine)! Simply World Class ... More

Easy car buying experience. Justin O'Connor made the entire experience a whole lot easier and the process was painless. Once we agreed on a price Justin made sure everything wa Justin O'Connor made the entire experience a whole lot easier and the process was painless. Once we agreed on a price Justin made sure everything was prepared so I was able to get in and out of the dealership quickly. More

Absolutely wonderful buying experience It was a pleasure to talk to Bill Chludzinski who helped me and my family by explaining all available options. The price he offered was fair and reas It was a pleasure to talk to Bill Chludzinski who helped me and my family by explaining all available options. The price he offered was fair and reasonable. This helped us make up our minds quickly. Martin Hernandez was also very helpful in explaining the technical aspects of the 435i that we chose. Thanks also to Mike Shamy and Ozzy Mamoor for the courtesies they extended to us. All this made it an absolutely enjoyable experience for us. These guys take pride in themselves and the gorgeous vehicles they deal in!!! More

Obnoxious service advisor accused me of causing defect I had an issue with my car (has 105,000 miles on it) running very rough after hard acceleration. Took it into Bridgewater BMW and their allegedly exp I had an issue with my car (has 105,000 miles on it) running very rough after hard acceleration. Took it into Bridgewater BMW and their allegedly expert staff decided I needed a new computer module, which I paid to replace. A few days later, once again after heavy acceleration, the same running rough condition repeated itself. This time I took the car into another BMW dealer and was told that my car was misfiring, but the cause was with the ignition coils, of which the car has six. I had the six replaced and the condition hasn’t repeated itself since then. There is no doubt in my mind that this second diagnosis was the correct one. Where the problem would occur three or four times per month over a four month interval, since replacing the coils I’ve driven the car three additional months and the condition has resurfaced a single time. I went back to Bridgewater BMW and my service advisor, Carmine, couldn’t care less when I suggested the dealership replaced a part that didn’t need replacing. In fact, he accused me of being the cause of my problem. That I either didn’t adequately describe the problem to him, or that I had a combination of problems and did need the new chip or that my latest problem was just something that appeared subsequent to their repairs. I will NEVER return to BMW of Bridgewater again. More