Read Reviews BMW of Bridgewater

BMW of Bridgewater

BMW of Bridgewater

655 US Highway 202/206
Bridgewater, New Jersey 08833


(908) 287-1800

BMW of Bridgewater
Manufacturer: BMW

Write a ReviewWrite a Review

  • Customer Service:

    4.6
  • Quality of Work:

    4.7
  • Friendliness:

    4.7
  • Overall Experience:

    4.5
  • Pricing:

    4.4

24-Month Rating

based on 50 reviews

4.6

4.6 out of 5

69 lifetime reviews

BMW of Bridgewater

Most Reviewed Employees

View All Employees

Cars For Sale by this Dealer

Need a New Car?

Certified: BMW of Bridgewater

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, BMW of Bridgewater has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About BMW of Bridgewater

BMW of Bridgewater, is a leading BMW dealer in New Jersey with over 40 years of experience servicing BMW customers in Hunterdon and Bridgewater.
On behalf of our entire staff, we would like to welcome you and thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.

BMW of Bridgewater is proud to serve our area with quality BMW vehicles. With the latest models like the 3 Series, 5 Series, 6 Series, X5 and X6, we carry vehicles to fit everyone’s needs. Come over and visit us at 655 Route 202/206 and test drive a new or pre-owned BMW. Our customers leave our dealership 100% satisfied with our excellent customer service and our friendly staff. We have been providing BMWs to happy customers in Somerset County, Hunterdon County and surrounding areas for years.

We carry a variety of pre-owned vehicle for you to choose from, all of which have gone through our detailed quality inspection before made available on the lot. We offer financing services so you can get into the new or pre-owned vehicle you want without a problem. Whether you are in the market to purchase a new BMW, a used/pre-owned vehicle, or if you need financing options, we’ll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that BMW of Bridgewater will get you into the automobile of your choice. We invite you to browse our used car lot in Bridgewater at anytime!

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed


Our Amenities

Children's Play Room Television
Customer Lounge Area Complimentary Car Wash
Free Coffee Online Scheduling
Free Loaner Cars Shuttle Service
Free WiFi

mmcelroy
5/21/2013 11:36:41 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony BraichTony Braich
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of BMW of Bridgewater:

I worked with Tony Braich and he was extremely professional and provided excellent customer service. I would recommend this dealership to anyone interested in a BMW.

Was this review helpful to you?    Yes | No

Twitter
mary912
5/17/2013 8:29:42 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Carolyn FialaCarolyn Fiala
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Bridgewater:

Carolyn Fiala was a terrific Sales Rep. She was very knowledgeable in the BMW X3 that I purchased. I was initially reluctant to buy a new car because I can't stand high pressure sales. Carolyn was very helpful, I enjoyed the experience with the dealership immensely.

Was this review helpful to you?    Yes | No

Twitter
Jonathanmmeredith
5/16/2013 4:03:15 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stan RamirezStan Ramirez
Chris RokosnyChris Rokosny
Debra ShaferDebra Shafer
Mike ShamyMike Shamy
Mike WatsonMike Watson
Mike YatesMike Yates
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Bridgewater:

The purchase process was smooth & professional . My parents & myself had purchased there previously . Everyone did everything to make me feel comfortable & valued as a repeat customer ! Life can be stressful ! Thanks for making the buying experience pleasurable !!!

Was this review helpful to you?    Yes | No

Twitter
Lehamlin
5/16/2013 3:03:11 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave WagonerDave Wagoner
Mike WatsonMike Watson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Bridgewater:

Recently my old BMW was needing more and more attention (and subsequently, money). I had finally reached the end of the rope and had decided to begin my search for a newer car. Dave helped me find the perfect car and even though I had not intended on trading in (and up!) that day, he along with Mike and everyone else had turned a nerve-wracking and quite sentimental experience into an exciting one. I had to leave the dealership no later than 12:30pm and early on Dave had promised he would have me leaving the dealership in my new car by that time. Based on some previous car buying experiences with other dealerships, I was extremely skeptical. He made sure that every person involved with my sales process stayed on schedule (it was so cute how everyone I spoke with would give me a countdown in minutes!!) and what do you know...I drove away at EXACTLY 12:30 right in time for work! My family and I have purchased BMWs and had them serviced by this dealership for 15 years and will continue for many more. Thank you Dave and everyone at Bridgewater BMW!

Was this review helpful to you?    Yes | No

Twitter
Misty12
5/10/2013 1:11:57 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike ShamyMike Shamy
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    4
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of BMW of Bridgewater:

Overall we had an excellent experience with BMW of Bridgewater and we appreciate their efforts in making this purchase possible. We would very likely recommend this dealership to friends and relatives in the future.

Was this review helpful to you?    Yes | No

Twitter
servicemom
5/6/2013 4:34:49 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Debra ShaferDebra Shafer
  • Customer Service:

    2
  • Quality of Work:

    N/A
  • Friendliness:

    2
  • Overall Experience:

    2
  • Pricing:

    N/A
  • Overall Score:

    2.0

My Review Of BMW of Bridgewater:

I was dropping my daughter's car off for a service appointment. Although the dealership had indicated that the part was in stock on the phone when the appointment was made, the part wasn't in stock. The service writer was not friendly and indicated I should have a seat while she finished another order. The other order took quite a while, and the service writer took several breaks to drink her gatorade, but didn't indicate how much longer she would take to finish the initial order.

I always thought that BMW took customer satisfaction seriously, but this service writer was not courteous or professional about handling the interaction. I will look for another dealership in the future.

Was this review helpful to you?    Yes | No

Twitter
viralhp
5/4/2013 10:09:27 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Carolyn FialaCarolyn Fiala
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Bridgewater:

Great customer service.. Carolyn fiala was very attentive and helpful. The pickup of the vehicle was painless and hassle free. I would highly recommend this dealership.

Was this review helpful to you?    Yes | No

Twitter
bennoforster59
4/27/2013 6:54:07 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chad  RenningerChad Renninger
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of BMW of Bridgewater:

I don't think I have experienced a better service advisor than Chad Renninger; he is extremely helpful - definitely the reason why I am coming back to BMW of Bridgewater, NJ.

Was this review helpful to you?    Yes | No

Twitter
KunjalShah
4/25/2013 5:20:15 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony Braich
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Bridgewater:

I just purchased my Certified Pre-Owned BMW from this dealership and had a great car buying experience! My sales person was Tony Braich and he worked very hard to put me in the BMW I've always wanted at a price I can afford. I would definitely refer anyone to try this dealership. Their service was great and they will negotiate on the price!

Was this review helpful to you?    Yes | No

Twitter
agador
4/25/2013 3:37:28 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike ShamyMike Shamy
Dave WagonerDave Wagoner
Mike WatsonMike Watson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Bridgewater:

My experience with BMW of Bridgewater was absolutely fantastic. I live in White Plains NY and have access to 6 authorized BMW dealers within 20 minutes of my home. I stopped by each one of them looking for a preowned 335i xdrive. While they all had several, either I did not like the price, the color combo or the salesperson (which was the case in 4 of the 6 dealers). They are like hawks. I honestly dislike buying a car from a dealer, I always feel like I have to play the game, and that can get old fast.

Well I finally decided to do a search at bmwusa.com and was able to find pretty much the exact car I wanted at Bridgewater BMW. The only problem was that they were almost two hours away. The car I had which I was going to sell privately was a 2008 Porsche 911 4S. It was my third Porsche and used it rarely so most of the time it just sat in the garage. I thought that it's time to buy a car I can enjoy everyday so I decided on the BMW 3 Series. Anyway I drove the two hours to Bridgewater thinking I would look at the car, and if I can get it for the price I wanted I would leave a small deposit and come back.

I drove my Porsche there and after test driving the BMW we talked price with Dave Wagoner (whom I had been communicating over the phone for the past few days) within a few minutes we had a deal. It was the EASIEST automobile transaction I ever did. I asked Dave to look at the Porsche and see what they would give me as a trade in and after going over the car with their appraiser, test driving it and making a few calls they gave me a number that I actually agreed with. It was close to 5pm so I thought we would draw up the paperwork and I would come back to finalize the deal since it was so late. Nope, Mike Shamy the sales manager said he can secure a loan for me within 10 mins as well as get a payoff amount on my Porsche and do the transaction while I waited. WOW! There was no high pressure sales BS, just a friendly group of people looking to make me happy. I honestly couldn't believe it. So they took the BMW I purchased and brought it to the shop to prep and clean it, told me to grab something to eat and the car would be ready in about an hour and a half. I ended up waiting and was out of the dealer at around 7:30 driving home in my spectacular almost new BMW. Two things I told them. One, BMW has me for life and two, Bridgewater BMW has me for life. Yes, I will drive 2 hours each way to do business with these people. Thats how nice they were. Oh, and the dealership is a brand new absolutely stunning building. Took me a while to get home because of the traffic but it was well worth it. I just wish they were closer so I can give them the service business and because I know they will look after me as if I were family.

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>