BMW of Cape Cod, A Premier Company

I was completely mislead by Jay Horton. I dealt with him for well over a month about ordering a new car. Within a few weeks he gave me two completely different quotes for the exact same car. The same promot for well over a month about ordering a new car. Within a few weeks he gave me two completely different quotes for the exact same car. The same promotion was going on during this time frame. Once I questioned why the two different quotes. He ignored my attempts to contact him. Terrible service. I will never buy a car through this dealership and make sure I tell everyone I know in the area not to either! More

Good all around dealership. Web sales = Excellent. I was looking at a used 535xi with around 50k on it. I emailed Bryan with some questions, he was very helpful. looking at a used 535xi with around 50k on it. I emailed Bryan with some questions, he was very helpful. More

Visited Viti Volvo to purchase a new 2012 XC90 Volvo. I had spent several days on line getting pricing information and had also talked to other Volvo dealers. When I arrived at the dealership I knew exact had spent several days on line getting pricing information and had also talked to other Volvo dealers. When I arrived at the dealership I knew exactly what I wanted to spend and what I wanted for a trade in allowance for my 2004 XC90 Volvo. Over the two hours that we were there we went over the features that I wanted. They located the exact car including the color. While this was going on they road tested my trade in and then we went over the deal. They gave me a great price and apologized for a low trade in value that turned out to be in the range that I was willing to accept. The paper work was filled out and the deal finalized all of this in two hours. None of that back and forth having to talk to the manger as he got involved as soon as we were ready and made the deal. My wife is a Real Estate Broker and has a customer that shopped all over for a new Volvo. In the end they wound up at Viti and got a better deal than they had found at any of the other dealers that they had visited. Bottom line save time and go to Viti or go there in the end you will not be disappointed. More

Mr. Talbot's service was excellent. My family and I went for a vacation in Cape Cod and we accidentally hit the post of gas station. It was quite bad, as our rear windshield was completely shattered. We wer for a vacation in Cape Cod and we accidentally hit the post of gas station. It was quite bad, as our rear windshield was completely shattered. We were told by BMW road assistance to go to his dealership. I didn't know how to approach anyone when we reached there. The first person I saw and talked to happened to be Brian, the General Manager. He directed us to the right people that could help us and they all turned out to be excellent. He even drove us to the nearest Wendy's for lunch because we didn't eat yet and it was not safe to cross the street on foot. After our car was done being repaired, he even called us to make sure we were fine and that we would be able to safely travel back to Canada. Mr. Talbot is a valuable asset for BMW. His serviced was beyond what we were expecting. Very truly yours, Ariel and Ana Kabigting More