BMW of Catonsville

I would definitely recommend Paul to my friends and family.He’s very helpful I had a great experience! family.He’s very helpful I had a great experience! More

I recommend the dealership with a little caution. First I give them credit for NOT charging over MSRP during the chip / automobile shortage. Second, Ron, our salesman, was very friendly, but lacke First I give them credit for NOT charging over MSRP during the chip / automobile shortage. Second, Ron, our salesman, was very friendly, but lacked knowledge of my x5 45e. There were several items he explained to us about our SUV when we picked it up that were not correct when I actually read the owners manual. We were also told it had specific items like rear / cargo heating and cooling (we have a large dog) that it does not have. IT HAS VENTS THAT LOOK LIKE HVAC, but are not in reality. We wanted a factory installed trailer hitch, but a month after we ordered it, we were told we couldn't get one. No reason given. Take it or leave it. We were also told loaners are available for when you need to have your car serviced. Technically yes. They have a select FEW that are on a first come, first get, availability and 99% of the time you won't get one. Tell me the truth. If you don't know..... its ok..... tell me that and find out the answer if you can. I'm an adult, I can take it. Let me make a proper, informed, correct decision. More

BMW Catonsville, Howard Moon, and Mark ,our finance guru, we’re all awesome. This dealership is by far the best I’ve done business with in my history of purchasing cars. Thanks again Howard and BMW Catonsvil we’re all awesome. This dealership is by far the best I’ve done business with in my history of purchasing cars. Thanks again Howard and BMW Catonsville. More

We recently purchased our second vehicle from BMW of Catonsville. Our salesman Harold Blackwell made the our buying experience easy and painfree. Harold was honest, informative and worked very har Catonsville. Our salesman Harold Blackwell made the our buying experience easy and painfree. Harold was honest, informative and worked very hard to get us into a new vehicle. I highly recommend Harold when you are looking to purchase a BMW. More

It was a pleasure working with Howard Moon. He was professional, knowledgeable, and very helpful! He answered all of our questions with great detail, and we were able to purchase a fantastic ca He was professional, knowledgeable, and very helpful! He answered all of our questions with great detail, and we were able to purchase a fantastic car with his help! I would highly recommend working with Howard. More

Jae Lim is the best seller i know of i would recommend my friend to him when i bought my first BMW M440I grand coupe i didnt know anything about the BMW car Jae Lim is the person who explain everything about friend to him when i bought my first BMW M440I grand coupe i didnt know anything about the BMW car Jae Lim is the person who explain everything about BMW and he is a very good advisor if i have another buy another BMW i would like come to Jae Lim again..... More

This is the third car I have purchased from Catonsville BMW, and I must say, Sean Pratt was by far the best sales person I have worked with there. Sean is knowledgable, professional, and all around wonder BMW, and I must say, Sean Pratt was by far the best sales person I have worked with there. Sean is knowledgable, professional, and all around wonderful to work with. What impressed me most about Sean was the fact that I felt he always had my best interests in mind. He was genuinely concerned with helping me make the right decisions, rather than making a sale for himself. I never felt pressured in any way, the entire experience was excellent! I highly recommend Sean Pratt as your sales consultant, so much so I would make a point to call and ask for him before you venture out to look for your new BMW! More

Jae Lim was a great client advisor. I purchased 3rd one from him. He always very patient and friendly like he is my family member. Thank you so much for such a great service and I will I purchased 3rd one from him. He always very patient and friendly like he is my family member. Thank you so much for such a great service and I will come back for fourth one soon for my son’s BMW. More

Howard Mun is very easy to work with and very professional. Highly recommending him. Our Finance guy, I think he goes by Sam was very helpful and explained and offered options that worked for professional. Highly recommending him. Our Finance guy, I think he goes by Sam was very helpful and explained and offered options that worked for us. More

Jamie has bee6my service advisor for years she's very professional, friendly and knows her stuff. Jamie is always honest and always does her best to make sure I'm satisfied with all work done. Jamie alwa professional, friendly and knows her stuff. Jamie is always honest and always does her best to make sure I'm satisfied with all work done. Jamie always gretts me with a smile and she communicates about your vehicle as if it were here own. Thank you Jamie for being Great! Ms. Bacon More