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BMW of Catonsville
Catonsville, MD
2,248 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,248 reviews
May 10, 2024
It sucks to write this because my service writer (Brittany, and sales manager Jerry) has always been great to me for years now . However It all change last week. I took my X7 for service because AC (Brittany, and sales manager Jerry) has always been great to me for years now . However It all change last week. I took my X7 for service because AC wasn’t working. I was told it was fix and it wasn’t . Came to take another off day to bring again and this time was told is has a leakage. The part was not in stock so I was given a loaner(X5) took it on Wednesday and the next day which is Thursday. I took the car to work and park the car (I work in the car business also) it was 90 degree outside . By the end of my shift I went to the car and saw a Huge crack on the windshield. However there was NO chip or even a hole to show what the issue was. I told them asap and even got my SERVICE TECH out there. They took a look at the brand new car and said it has a defective windshield. Base of how the crack was Form the top of the hood without no dent or chip on it . I told the service manager . He said I Understand and will let the SERVICE DIRECTOR call you.It is a brand new car . Next day my insurance call me and tell me that BMW service manager put in a claim for a a damaged on windshield. STATING that I told them It was involve one another car? Not only was this a lie but also embarrassing to huge Mileone as a franchise dealership More
by Adunana25
Helpful May 10, 2024
Smooth easy transaction. Thank you. Harold was great to work with and I will plan to buy again through him. Thank you. Harold was great to work with and I will plan to buy again through him. More
by zaremski
May 05, 2024
The overall buying experience with Howard and finance dept was 5-stars. Unfortunately, after I got my X5 home, the lug nut on one of the rear tires fell out. From a servicing standpoint, this should no dept was 5-stars. Unfortunately, after I got my X5 home, the lug nut on one of the rear tires fell out. From a servicing standpoint, this should not have happened. Hence, I gave 4 out of 5 stars for BMW of Catonsville. More
by lain.bobby
May 03, 2024
I recently bought an X4 from Jae Lim. He was the best salesman I’ve worked with. He made the process extremely easy and quick!! He was very pleasant and did all that he could to assist me He was the best salesman I’ve worked with. He made the process extremely easy and quick!! He was very pleasant and did all that he could to assist me with my purchase. I’m so appreciative to have had him as my salesperson. More
by Arion Chapman
Employees Worked With
May 02, 2024
We recently bought our new 8 series convertible from the amazing Jae Lim. He is quite possibly the best salesman we have ever had the pleasure of working with. He goes above and beyond for us, always has a amazing Jae Lim. He is quite possibly the best salesman we have ever had the pleasure of working with. He goes above and beyond for us, always has a smile on his face and truly continues our relationship to keep us happy!! Any questions or concerns we have he always makes sure to take care of us and never makes you feel like a bother. Buying cars is never really a fun process but Jae just makes it really pleasant and really cares about his clients. Sincerely cannot recommend another salesman as fantastic as him! More
by Evelow
May 01, 2024
Jamie is a great service adviser, she listens and gets what needs to be done without a condescending attitude that other service advisers in the past have displayed. what needs to be done without a condescending attitude that other service advisers in the past have displayed. More
by najnad
Employees Worked With
April 30, 2024
Keon Tobin is the best and communicates so clearly about your car. I would never go anywhere elses your car. I would never go anywhere elses More
by jeremy
April 30, 2024
Amazing service, Howard was so upfront and gave all the details. Everything was told to us before making our decision. He was very kind and responsive through the 3-4 month ordering process. Highly recomme details. Everything was told to us before making our decision. He was very kind and responsive through the 3-4 month ordering process. Highly recommend More
by muhammadwasay
April 29, 2024
I have been dealing with BMW of Catonsville for over 20 years. Mr. Blackwell was very courteous, knowledgeable and professional in the purchase of my new BMW. Thanks to the sales team and Brittany for mak years. Mr. Blackwell was very courteous, knowledgeable and professional in the purchase of my new BMW. Thanks to the sales team and Brittany for making this purchase a smooth process. More
by sansan
April 29, 2024
My wife and I worked with Client Adisor Errol Dsouza and Business Manager Jhonayra Vargas this past Saturday on our purchase of a new BMW. Both Errol and Jhonayra were knowledgeable and professional and mad Business Manager Jhonayra Vargas this past Saturday on our purchase of a new BMW. Both Errol and Jhonayra were knowledgeable and professional and made the process quick and hassle free. We would highly recommend them and BMW of Catonsville. More
by William F.
