BMW of Catonsville

Howard Moon was absolutely great to work with. He is very professional, listens to what you need and want and provided exactly what was asked. My time spent inside the dealership was very minimal He is very professional, listens to what you need and want and provided exactly what was asked. My time spent inside the dealership was very minimal as everything was ready for me when I arrived which I greatly appreciated. I drove off in my new vehicle very happy!! More

Howard was very helpful in assisting me on buying my car. He is very personable and has great customer service skills. Cindy at the front desk was too. Everyone at the dealership could learn a thing or two f He is very personable and has great customer service skills. Cindy at the front desk was too. Everyone at the dealership could learn a thing or two from him. Thanks Howard! More

Howard Moon was great to work with, he helped me work out a few minor issues I had with pulling the trigger on a used car and was very responsive throughout the entire buying and post buying process. I’d hi a few minor issues I had with pulling the trigger on a used car and was very responsive throughout the entire buying and post buying process. I’d highly recommend asking to work with Howard, great asset to BMW @ Catonsville! More

Great customer service, and Keon is a awesome service advisor. He care for your car like it’s his own. advisor. He care for your car like it’s his own. More

Very good dealer to buy a car from the showroom very clean and everybody was very friendly I would buy another car from them clean and everybody was very friendly I would buy another car from them More

Due to a supply chain issue, the price point was not working out so decided to opt for another brand vehicle. working out so decided to opt for another brand vehicle. More

Howard is nice and professional sales man. This is my first time visit to Catonsville BMW. It was an awesome experience. Mark in finance is wonderful and well knowledgeable. I highly recommend BMW Cat first time visit to Catonsville BMW. It was an awesome experience. Mark in finance is wonderful and well knowledgeable. I highly recommend BMW Catonsville. More

Howard and team are very knowledgeable and provided exceptional service. Hassle free buying, overall experience was great. exceptional service. Hassle free buying, overall experience was great. More

Great experience, no hard sell sales pressure. The entire process was very relaxed, open and transparent. Satisfied with what was offered for our trade. Howard Moon and the rest of the BMW of Catonsville tea process was very relaxed, open and transparent. Satisfied with what was offered for our trade. Howard Moon and the rest of the BMW of Catonsville team really took great care of us. More

BMW Catonsville service rocks! Appointment made. Car was taken in immediately. . Loaner provided as promised. Loaner was a bmw to match the model I’m driving. Entire staff was professional. So cool th was taken in immediately. . Loaner provided as promised. Loaner was a bmw to match the model I’m driving. Entire staff was professional. So cool that a video was created and provided by the technician of my car and the service performed. Loved it. Ricky C was the best service advisor I’ve worked with to date. He cares about the customer. My car was finished service near closing time. Ricky waited for me (30 mins past closing time) to pick up the car. Total care for the customer. Thank you Ricky!! You deserve kudos from leadership! Highly recommend BMW Catonsville for service. I’m a lifetime BMW owner and customer here! More