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BMW of Catonsville
Catonsville, MD
2,595 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,595 reviews
November 15, 2021
Mark is just excellent. He works through the options available, explains them clearly, and works to find you the best options for you. I love the overall service at BMW of Catonsville and Mark is just available, explains them clearly, and works to find you the best options for you. I love the overall service at BMW of Catonsville and Mark is just another stellar staff member. More
by gallegoscot
Employees Worked With
November 10, 2021
Benn Edwards was very helpful and efficient during the car buying process. He explained the ins and outs of the vehicle, as well as made sure I was satisfied with my purchase. No gimmicky salesman pitch! car buying process. He explained the ins and outs of the vehicle, as well as made sure I was satisfied with my purchase. No gimmicky salesman pitch! More
by ChanelMcCoy
Employees Worked With
November 08, 2021
Ron has been a wonderful help in buying my new car. Friendly, knowledgeable and down to earth. I am floored at how easy and enjoyable he has made buying a car. He is always quick to respond to text Friendly, knowledgeable and down to earth. I am floored at how easy and enjoyable he has made buying a car. He is always quick to respond to texts and calls with exactly what I needed. When I couldn't find a tire I needed he stepped up contacted service found the tire and got me all set up. He is willing to go above and beyond for his customers. I can't say enough good things about Ron. He has a customer for life!! More
by Triplethreat4597
Employees Worked With
November 06, 2021
We just purchased an x7 from Jae and I cannot say enough We just purchased an x7 from Jae and I cannot say enough about how wonderful the experience was. From the beginning to the end he was nothing but kn We just purchased an x7 from Jae and I cannot say enough about how wonderful the experience was. From the beginning to the end he was nothing but knowledgeable, kind, and incredibly pleasant. He was so patient and helpful in our decision to purchase the x7 or x6 and we never felt rushed or pressured. He made car buying fun again especially in this market where the salespeople just dont care about customer service and the cars are basically selling themselves. Thank you jae for being such a delight to buy a car from!! Also our experience in finance with mark sonn was equally as great. Incredibly helpful and non pressuring in explaining the best options in warranties and payment options. Best finance manager experience we have ever had ! More
by Evelow
November 06, 2021
After having a frustrating buying experience with another dealership I reached out to Catonsville and Jae lim was my salesman. What a difference between experiences. Such a great, upfront/honest and just al dealership I reached out to Catonsville and Jae lim was my salesman. What a difference between experiences. Such a great, upfront/honest and just all around cool guy. I walked out with my new car that night and the transaction could not have gone any better. If only all car salespeople could be like Jae ! More
by tosteam81
November 02, 2021
Paul was a pleasure to work with. He made the process easy and I couldn't be happier with my new car! Everyone at the dealership was pleasant and their customer service is top notch. Thanks for a great easy and I couldn't be happier with my new car! Everyone at the dealership was pleasant and their customer service is top notch. Thanks for a great experience and an awesome vehicle! More
by A Very Happy New Car Owner!
October 29, 2021
Awesome service I love my service advisor I will keep coming here for service and all my car needs. coming here for service and all my car needs. More
by Kwami
Employees Worked With
October 29, 2021
Best BME customer service department in the business and best service manager Keon Tobin and staff best service manager Keon Tobin and staff More
by DC
October 29, 2021
Best BMW customer service department in the business and best service manager Keon Tobin and staff best service manager Keon Tobin and staff More
by DC
