BMW of Catonsville

Benn, as always, demonstrated utmost professionalism and worked with me quickly and to the point, was very responsive and honest. Greatly satisfied with the product, the service, etc. This is my second car worked with me quickly and to the point, was very responsive and honest. Greatly satisfied with the product, the service, etc. This is my second car from this dealer and from Benn and I see no reason to ever switch either. Will keep coming back and recommending them with full confidence. They earn their business the right way - by listening to the customer needs and truly providing the best deal possible. Pretty amazing this day and age. Highly recommend. More

Went in for routine maintenance and some other things needed to be remedied. Brittany jumped right on it and kept me informed every step. Talked to me about my options! She’s the best!! needed to be remedied. Brittany jumped right on it and kept me informed every step. Talked to me about my options! She’s the best!! More

Brit is a great service advisor she cares for her costumers and makes you feel valued as a consumer she is the best always available and goes above and beyond costumers and makes you feel valued as a consumer she is the best always available and goes above and beyond More

I always work with Brittany Hill. She’s super friendly and knowledgeable about the work I need done to my car. She also keeps me updated throughout the process. and knowledgeable about the work I need done to my car. She also keeps me updated throughout the process. More

In all my years buying a new vehicles, 2021 BMW was by far the best and easiest experience yet. Kevin Hemmis was efficient and took the time to explain everything. far the best and easiest experience yet. Kevin Hemmis was efficient and took the time to explain everything. More

Sent an email to David Lee informing him of what I was looking to accomplish. His follow-up was both prompt and positive. Essentially, very attractive trade pricing and new vehicle pricing handled PRIOR looking to accomplish. His follow-up was both prompt and positive. Essentially, very attractive trade pricing and new vehicle pricing handled PRIOR to setting foot into dealership. Travelled to dealership, met David and he directed me to Benn Edwards who handled the transaction in an expeditious and professional manner. Paperwork completion with Sam Choi was a breeze. More

It was a quick and simple purchase. My sales person, Jae was very helpful and attentive and kept me well informed throughout the whole buying process. was very helpful and attentive and kept me well informed throughout the whole buying process. More

Hands down the best BMW experience! Very straightforward numbers, no changes nor surprises. No pressure sales attitude, David Aviles went out of his way to make sure I was satisfied with my sales experience numbers, no changes nor surprises. No pressure sales attitude, David Aviles went out of his way to make sure I was satisfied with my sales experience. To top it all off, I got the best price for the vehicle given this time of vehicle inventory shortages!. In the finance department, Andrew Lippincott was amazing! No pressure to buy any add-ons & he got me going thru the paper work in a good amount of time. Andrew did an excellent job of explaining each recommended add-on as well as its advantages & disadvantages. I would highly recommend this dealership & these 2 individuals for your sales/finances needs. More

The staff is professional and courteous.Keon does an The staff is professional and courteous. Keon does an excellent job in explaining the services being performed and will inform me if there are any ad The staff is professional and courteous. Keon does an excellent job in explaining the services being performed and will inform me if there are any additional items that need to be performed. More