BMW of Catonsville

Working with Harold was a great experience. He was always pleasant, straight forward and worked hard for me. He was prompt with all communication and made sure I had all my questions answered. I hig always pleasant, straight forward and worked hard for me. He was prompt with all communication and made sure I had all my questions answered. I highly recommend using him for your car buying needs. More

Had a very pleasant experience working with Harold who went the extra mile to ensure everything was taken care of for my out-of-state purchase of a pre-owned BMW. Harold represents the dealership well and went the extra mile to ensure everything was taken care of for my out-of-state purchase of a pre-owned BMW. Harold represents the dealership well and, because of him, would definitely recommend others to do business at BWM of Catonsville. More

I was extremely pleased with the service and professionalism! Jamie was patient and delivered great customer service! She answered all my questions and explained all the technical things that I professionalism! Jamie was patient and delivered great customer service! She answered all my questions and explained all the technical things that I honestly have no idea about. I felt very comfortable and she walked me through the whole process. Great service! More

Neil Taylor is an outstanding service representative! He deserves 5 stars! He has been my rep for many years; he is very knowledgeable, reliable, and courteous. deserves 5 stars! He has been my rep for many years; he is very knowledgeable, reliable, and courteous. More

I put a custom order for 540 M Sport and was ready to pick it up. Unfortunately my CA was out for covid-19 quarantine. So I contacted David Lee and asked if anyone else would be available to assist. Davi pick it up. Unfortunately my CA was out for covid-19 quarantine. So I contacted David Lee and asked if anyone else would be available to assist. David responded promptly and apologized for the situation even though it was not under his control. He made sure his team would be available to assist me. Sigis and Joe made an arrangement for me to pick up the car and to return my current lease. Everything went very smoothly which I greatly appreciated. They made me a very happy customer. More

Jae was great- very patient, and professional! He asked questions, to better understand my needs, and definitely delivered. I would definitely go back, and even recommend him to a friend or family. questions, to better understand my needs, and definitely delivered. I would definitely go back, and even recommend him to a friend or family. More

Met with Jae Lim. He was very friendly and made sure to get us what we wanted. Very knowledgeable about the vehicle and extremely helpful throughout the process. Made for a very pleasant overall experience get us what we wanted. Very knowledgeable about the vehicle and extremely helpful throughout the process. Made for a very pleasant overall experience. More

After my parents used Kevin for 4 of their BMW vehicles... It was my turn. Kevin was patient, knowledgeable and treated me as if I was family. I wanted this purchase to be solely my own. There was vehicles... It was my turn. Kevin was patient, knowledgeable and treated me as if I was family. I wanted this purchase to be solely my own. There was zero pressure and Kevin was able to give me the best deal and a brand new X3 right in time for my birthday. More

2020 was a chaotic year for so many reasons. Yet, Luis showed that customer service and perseverance are the things Catonsville believes in and strives to deliver to its customers. Not only did Luis get t showed that customer service and perseverance are the things Catonsville believes in and strives to deliver to its customers. Not only did Luis get the car of my dreams and affordable finance options, but he drove the vehicle over 400 miles in order to deliver it to me in-person. That level of commitment is unmatched based on the four other dealerships I've purchased from in the past. He is a true professional and customer-focused. I wish him and Catonsville nothing but continued success in 2021. More

Brittany just provides the best service and is always available for questions. Very professional and helpful! I recommend her for all service needs! She’s the best! available for questions. Very professional and helpful! I recommend her for all service needs! She’s the best! More