BMW of Catonsville

First time BMW buyer and had a great experience. Jae Lim was who I worked with and he provided great service and was patient with my buying process. The dealer facilities staff were friendly and helpful. was who I worked with and he provided great service and was patient with my buying process. The dealer facilities staff were friendly and helpful. Jae even helped me with a surprise for the person getting my old car. More

Great experience working with Jae Lim. Very nice,not pushy,very informative. Glad I purchased my X3 at this dealership and not in VA. Will come back to him again. pushy,very informative. Glad I purchased my X3 at this dealership and not in VA. Will come back to him again. More

Best service advisor ever! Always gets me in and out. And always explain everything Thoroughly on everything that needs to be done on me Vehicle. always explain everything Thoroughly on everything that needs to be done on me Vehicle. More

Best car buying experience ever. Brian was knowledgeable, professional, kind, and basically made buying our car a pleasure. Andrew got us in and out of his office quickly, which we really appr knowledgeable, professional, kind, and basically made buying our car a pleasure. Andrew got us in and out of his office quickly, which we really appreciated during this pandemic. (One star off the dealership as they need to do a better job ventilating the business office - perhaps a portable HEPA filter.) We will definitely return to BMW of Catosville the next time we shop for a car. More

Harold did a great job and had excellent customer service. He had plenty of knowledge of BMW's and assisted me with picking out the perfect car. Harold made the buying process less stressful. service. He had plenty of knowledge of BMW's and assisted me with picking out the perfect car. Harold made the buying process less stressful. More

Always reassuring to see Neil in the Service Dock when arriving. He is always professional and without bs. Just old-fashion "service" delivered at a high level. Well Don & Thank you, Neil! arriving. He is always professional and without bs. Just old-fashion "service" delivered at a high level. Well Don & Thank you, Neil! More

Keon is a wonderful service representative. He is always courteous, professional, and responsive when service is needed, and assessments are completed. He gives honest recommendations. I have switched from courteous, professional, and responsive when service is needed, and assessments are completed. He gives honest recommendations. I have switched from another dealer/service center to this one, and happy I did so! More

Bought a used car from Jae Lim at BMW of Catonsville . Super nice guy and easy to deal with . Thank you for such a wonderful buying experience. Super nice guy and easy to deal with . Thank you for such a wonderful buying experience. More

Jae was very friendly and knowledgeable. Right before going in to the dealer I told my husband I hope to speak to a personable person and Jae met that expectation! Very respectful and willing to help. going in to the dealer I told my husband I hope to speak to a personable person and Jae met that expectation! Very respectful and willing to help. More

The service overall was great! The sales representative Jae was very welcoming, considerate and gave us a great deal on our BMW! I would definitely buy another car from him :) Jae was very welcoming, considerate and gave us a great deal on our BMW! I would definitely buy another car from him :) More