BMW of Catonsville

Enjoyable car buying experience Shaun was very responsive, easy to work with, answered all my questions, and located the exact car I was looking for same day. Sam's winning personal Shaun was very responsive, easy to work with, answered all my questions, and located the exact car I was looking for same day. Sam's winning personality made the drudgery of purchase paperwork much less so. I'm enjoying my new X3. Thanks guys! More

Can Handle Anything First and foremost I had a ton of negative equity in my vehicle and Korey was still able to place me in a vehicle within only 150 within my current pa First and foremost I had a ton of negative equity in my vehicle and Korey was still able to place me in a vehicle within only 150 within my current payment. I wasn't planning on getting a car! I went to support my cousin and my cousin as well as Korey told me it would all work out. As I've had bad experiences with car dealerships my nerves are always shot! Korey is so calming and sweet!! Sam and Anthony ensured that my deal as well as my cousins were deals that we couldn't walk away from. It wasn't your typical "car deal". There was a sense of comfort knowing even before we completed credit applications that we would both we leaving with the vehicles of our choices (X7 and Range Rover). They all worked diligently to take care of me and it was truly appreciated. I would highly urge anyone considering getting a new BMW to come over to Catonsville and see my guys. More

Great Experience at BMW of Catonsville It was a real pleasure working with my client advisor, Harold Blackwell and his team at BMW of Catonsville! He was not pushy and gave me the informat It was a real pleasure working with my client advisor, Harold Blackwell and his team at BMW of Catonsville! He was not pushy and gave me the information I needed to make my decision. I love my new X5! More

Bought a new 440i and had a GREAT experience ! This was my best car buying experience ever! In the past, I've dreaded buying a car with haggling on price, then arguing over financing... That was n This was my best car buying experience ever! In the past, I've dreaded buying a car with haggling on price, then arguing over financing... That was not the case with BMW of Catonsville. They listened to my needs, made all accommodations, and gave me the best price within 100 miles. I plan to buy my next car there too! More

Used Car Purchase BMW of Catonsville had the Toyota Tundra that I was looking for at a great price. The salesmen were very helpful and made the process easy. I would pu BMW of Catonsville had the Toyota Tundra that I was looking for at a great price. The salesmen were very helpful and made the process easy. I would purchase with BMW of Catonsville again. More

Awesome Deals, Better Service I absolutely love the new BMW I purchased from the BMW of Catonsville. I was so impressed with the customer service and how easy the process was. I wo I absolutely love the new BMW I purchased from the BMW of Catonsville. I was so impressed with the customer service and how easy the process was. I worked with Harold and Hassan, both of whom were very nice and incredibly professional. I could not believe how smooth the entire process was, they made it feel so easy. I definitely would recommend them to anybody searching for a new car. More

Deceptive pricing at dealership My experience with Bmw of Catonsville was mediocre to say the least. Ive been searching for a bmw x7 v8 for a while in a black exterior and brown int My experience with Bmw of Catonsville was mediocre to say the least. Ive been searching for a bmw x7 v8 for a while in a black exterior and brown interior. I found the one on cargurus at bmw of catonsville. Even though i live in california and this particular car was in MD i was willing to have it transported because it was $96k on the website. I made a phone call to see if it was available and HAROLD let me know that it should be available and that it is one of their loaner vehicles that has about 2000 miles on it. He said hed call me back after he verified it was there. A while went by and he called me back to let me know it was available. I asked him if he could make sure the car has never been in an accident and all the paint is original. He then asked me why i was interested in that vehicle and i told him because it was listed at $96k on cargurus and its the color combo ive been looking for. He then went on and asked when i could come in and drive it and as soon as i let him know im in california his mood changed and it was as if i was wasting his time asking him all these questions. I let him know that im a serious buyer and will be paying cash. When he heard me say that he shouted “well then youre not gonna get the 11 grand off” and i paused for a second and asked, what do you mean? He said if i dont finance the vehicle i would not be able to get that special pricing. That didnt make sense because i know that a dealer cannot change the sale price of a vehicle if the customer chooses to finance or purchase cash. I know that new vehicles come with incentives from the manufacture but this vehicle had been registered and was used. I cant imagine how this “rebate” would bring the price down from 108k to 96k. I felt like HAROLD just wanted to take advantage of me and make me do financing and buy a bunch of stuff i dont need. He then went on saying that i have to read the small print and at this point i was upset because he totally shut down after finding out i live in california and im not financing. Ive had very good experience with bmw and mercedes here in california and when this happened i felt very bad about this dealership that has nice inventory but doesnt know how to treat customers well. I instantly what was happening and why after i looked up reviews for the dea I went and found a similar x7 at another dealership and the customer service there was completely different. They showed me how all the different options to leasing financing and paying cash. They showed me how to save money and got me the best deal. But most importantly made me feel taken care of when im spending $100k+ More

Very pleased I have not yet found a automobile yet but, the salesperson that I am working with will certainly help me find it. Mr Blackwell contact's me freq I have not yet found a automobile yet but, the salesperson that I am working with will certainly help me find it. Mr Blackwell contact's me frequently on what he thinks I may be interested in, I have no doubt that he will be successful with this task. Mr Blackwell definitely knows his job, very professional and courteous. More

Had a good experience leasing a 330e We have been shopping at BMW of Catonsville for several years. Benn was very honest and straight forward. Hassan was also very helpful and made the wh We have been shopping at BMW of Catonsville for several years. Benn was very honest and straight forward. Hassan was also very helpful and made the whole finance process very fast. Great experience working with David Lee as a manager after negotiation didn't work with Sigris. Would suggest to Sigris to treat returning customers better than the way he treated us! More