BMW of Catonsville

Excellent Sales Service Throughout Purchased a new X3 and received excellent service. Thank you Joe for coordinating everything with friendly professionalism. Thank you Sigis for the Purchased a new X3 and received excellent service. Thank you Joe for coordinating everything with friendly professionalism. Thank you Sigis for the unbelievable pricing. Thank you Jerry for the favorable trade evaluation. Thank you Hassan for your efficiency in expediting the final paperwork. Thank you Jon for showing me the functions and helping with the projector installation. First class service and teamwork all around. More

Best customer relations and service! Had to get a last minute service as a walk-in again from running over a sneaky Maryland Pothole. As my service representative, Keon was awesome as al Had to get a last minute service as a walk-in again from running over a sneaky Maryland Pothole. As my service representative, Keon was awesome as always and got my tire replaced the same day on a timely manner. BMW of Cantonsville has had the best customer service I've had since owning a BMW and living in multiple cities over the years. More

Neil Taylor is the man! Ask for Neil, he’ll take care of you and your car. Don’t say I didn’t tell you. This man needs a raise! Ask for Neil, he’ll take care of you and your car. Don’t say I didn’t tell you. This man needs a raise! More

Positive experience from beginning to end. Harold Blackwell went above and beyond for us all with such a fun and knowledgeable attitude and appreciation for our time. I would recommend him to Harold Blackwell went above and beyond for us all with such a fun and knowledgeable attitude and appreciation for our time. I would recommend him to anyone! Genuinely a very nice guy. More

Service I bring my Bmw diesel to Keon at Catonsville. Great service beyond expectations. I had to deal with a manager for another thing. The manger went out o I bring my Bmw diesel to Keon at Catonsville. Great service beyond expectations. I had to deal with a manager for another thing. The manger went out of his way to help out. keon loves helping people so that’s a amazing gift to have. certainly makes a fun place . They always fix anything my car needs. More

Totally satisfied I went in with one thing on my mind which was to trade in my BMW GT for a more comfortable one. What I left with was far ore than I imagined. THE BEST I went in with one thing on my mind which was to trade in my BMW GT for a more comfortable one. What I left with was far ore than I imagined. THE BEST DECISION EVER!!!!!!!!!!!!!!! More

Left Rear Tire Leak. My car was due for its routine maintenance scheduled on 12/01/18. At the time of visit I requested for them to check the left rear tire for a slow lea My car was due for its routine maintenance scheduled on 12/01/18. At the time of visit I requested for them to check the left rear tire for a slow leak due to low tire pressure on the dash board of my car. After visit I noticed on dash board air pressure was balanced on all tires. The next morning I noticed the same tire pressure lower than the other ones. It got worst after couple of days then warning signal came on dash board. I reported it when I received a call to do a survey on 12/04/18 when he asked me did I have superb service. I then received another call from Catonsville BMW to bring my car in on 12/05/18. Keon helped me through this inconvenience and was able to get my tire changed due to a nail puncture after an inspection. I can say that Keon did an amazing job and went above and beyond to get this problem resolved. Now that was superb service. More

Jonathan was so helpful! Patient, informative, patient, helpful...and patient!!! I don't like working with technology, but Jonathan made setting up my phone and explaining how Patient, informative, patient, helpful...and patient!!! I don't like working with technology, but Jonathan made setting up my phone and explaining how it worked very easy. Thank you! More

Excellent Experience! My husband and I were shopping for a car and Harold Blackwell greeted us at the door. He made buying a car a wonderful experience. He was very infor My husband and I were shopping for a car and Harold Blackwell greeted us at the door. He made buying a car a wonderful experience. He was very informative, professional and honest. More

Great service / buying experience with R.T. Odom RT was a true pleasure to deal with during a stressful time when my existing car needed to be replaced quickly. He found me a great alternative and w RT was a true pleasure to deal with during a stressful time when my existing car needed to be replaced quickly. He found me a great alternative and went above and beyond to ensure my satisfaction. Do yourself a favor... if you’re in need of a car .. new or used. Go see R.T.! More