BMW of Catonsville

Loved BMW of Catonsville Everyone was very friendly and helpful, including the receptionist, our salesperson, the sales manager, BMW genius, and shop salesperson. Salesperson Everyone was very friendly and helpful, including the receptionist, our salesperson, the sales manager, BMW genius, and shop salesperson. Salesperson Benn Edwards took the time to walk us through all the ins and outs of our purchase, got answers to all our questions, and thought outside the box to solve our issues. A terrific experience! More

Service Keon is always available to answer all of my questions. Brought my car in for servicing and come to find out I needed some work done. He explained to Keon is always available to answer all of my questions. Brought my car in for servicing and come to find out I needed some work done. He explained to me everything that was needed and if it was covered or not. I really appreciate when reps take the time to go over everything. Car was cleaned and ready to go. Until next servicing I will be coming back to see Keon! More

Car repairs I came to Catonsville service center not knowing what the issue was with my car. Keon Tobin was very Hands-On with notify me and getting the job done I came to Catonsville service center not knowing what the issue was with my car. Keon Tobin was very Hands-On with notify me and getting the job done in a timely manner. He made sure Not only was my car taken care of but gave me peace of mind that showed was I too. He is definitely the reason I would be a repeat customer in the Future. More

The service was excellent. Harold Blackwell was professional Harold Blackwell gave excellent customer service. He was very professional and friendly. He made my decision to purchase a vehicle very easy. I was ve Harold Blackwell gave excellent customer service. He was very professional and friendly. He made my decision to purchase a vehicle very easy. I was very pleased with his service. More

Outstanding Service! Korey from BMW of Catonsville is outstanding! He was very knowledgeable, professional and extremely understanding and patient as I was making my decis Korey from BMW of Catonsville is outstanding! He was very knowledgeable, professional and extremely understanding and patient as I was making my decision! Sam from the finance group was great as well! I would recommend this dealer to anyone in the market for a BMW! If you go in a different direction, I would still recommend to stay in the Mile One Dealership group, everyone is wonderful! They made the experience great! More

Wonderful Customer Care Ashley D. is a great sales person and provided me with such a high level of service. It felt like I was dealing with an old friend instead of a sales Ashley D. is a great sales person and provided me with such a high level of service. It felt like I was dealing with an old friend instead of a sales person. I left with exactly what I wanted. Sam in Finance did a great job explaining the options but also continued the great personalized service Ashley started. While it was late, he treated me like I was the first customer he spoke to that day. Ashley and Sam are awesome!! More

Great experience from start to finish! I recently purchased a certified pre-owned BMW 430i xDrive Gran Coupe from BMW of Catonsville and had an excellent experience. I live in NJ and saw t I recently purchased a certified pre-owned BMW 430i xDrive Gran Coupe from BMW of Catonsville and had an excellent experience. I live in NJ and saw the car I was looking for on their website. I was very hesitant at first because the dealership is 2 1/2 hours away from my house. I started off by exchanging emails with Benn Edwards, my salesman. I immediately felt comfortable in my communications with him. I explained that I was out of state and my hesitation with making the trip down to Maryland. Benn was very transparent and upfront with all parts of the transaction. A true professional! Before I made the trip down he had me speak to Hassan Kholfi, the finance manager. I had an excellent experience as well with Hassan. He assured me that I would have a smooth experience when I got down to Maryland and he was right. When I arrived, the car was out front, detailed and ready to be test driven. The car was exactly as advertised with no surprises. Benn and Hassan were very accommodating and welcoming. I test drove the car, loved it, and began the process of filling out all the paperwork. Everything went very quick and smooth. There were no games played and before I knew it I was on my way back to NJ with my new car! I highly recommend anybody looking for a new or used BMW, to seek out Benn Edwards at BMW of Catonsville. Best experience I have ever had purchasing a vehicle! More

Smooth Buying Experience Overall buying experience was smooth and on point. Joe provided detail comparison of different models for our selection. No nasty price bargains. I fe Overall buying experience was smooth and on point. Joe provided detail comparison of different models for our selection. No nasty price bargains. I felt Joe tried very best to get to the price we wanted. More

Jaimie Brennaman is my service advisor and she is amazing!! Thanks to Jamie Brennaman for all of her support, quick responses to ensure I am always taken care of with the best care!! Jamie is extremely friendly Thanks to Jamie Brennaman for all of her support, quick responses to ensure I am always taken care of with the best care!! Jamie is extremely friendly and is always professional!! More

Great Service Keon Tobin is great, he always get my problem solved in a timely manner. I came in with a broken tag bracket and without hesitation he replaced it rig Keon Tobin is great, he always get my problem solved in a timely manner. I came in with a broken tag bracket and without hesitation he replaced it right on the spot! Which is only one I love BMW Catonsville. More