BMW of Cincinnati North

Friendly reliable service Great staff! Always feel welcome when I bring my car in. Very pleased with the level of customer service. Also very on time with everything! Great staff! Always feel welcome when I bring my car in. Very pleased with the level of customer service. Also very on time with everything! More

Great Car, Great Shopping Experience We were shopping for a new luxury SUV and were looking at several different models and brands. Our Salesman, Brian Williams was extremely helpful in We were shopping for a new luxury SUV and were looking at several different models and brands. Our Salesman, Brian Williams was extremely helpful in showing us the BMW models and all the various options. BMW of Cincinnati North had a good selection on site of various X5's, including multiple colors and option packages. We decided on the X5, but they did not have the exact one we wanted and Brian helped us through the order process, which was extremely simple. In three weeks, our made to order X5 was delivered. The delivery process included a great education on all of the X5 features. We had previously bought from another Jake Sweeney dealership, and both times, the salespeople were knowledgeable and not high pressure. It was a great buying experience. More

Good response, timely action, work completed Ed Besl is THE reason this dealership is still my BMW destination! He gets me and he makes it all happen! I will be ordering a new 540 with Ed in th Ed Besl is THE reason this dealership is still my BMW destination! He gets me and he makes it all happen! I will be ordering a new 540 with Ed in the next few weeks! Chris Chaney More

A flawless experience Nice rental car provided, good communication through the service and car was ready when promised. My wife was happy with the overall experience and t Nice rental car provided, good communication through the service and car was ready when promised. My wife was happy with the overall experience and the people she dealt with. More

No Communication with service advisor. No communication with service advisor Corey after having my vehicle towed in for days he didn't feel it necessary to communicate with me or make sure No communication with service advisor Corey after having my vehicle towed in for days he didn't feel it necessary to communicate with me or make sure I had transportation. More

Always a great experience I always have a great experience at BMW North CINCINNATI. Dana Eby is great in the service center. All the staff are professional and courteous. I always have a great experience at BMW North CINCINNATI. Dana Eby is great in the service center. All the staff are professional and courteous. More

Leasing a vehicle Chris Lykins has been awesome to work with during this process. Nick Markoff was very helpful with understanding the financial process. Jan and Sco Chris Lykins has been awesome to work with during this process. Nick Markoff was very helpful with understanding the financial process. Jan and Scott Sharp More

Outstanding The team is wonderful. I enjoy the no nonsense and not wasting my time getting my purchase done. I went in for a used X5 and left with a new X7. Let m The team is wonderful. I enjoy the no nonsense and not wasting my time getting my purchase done. I went in for a used X5 and left with a new X7. Let me honest that they had nothing to do with the upsell, but worked transparently with my on both options. I drove from Columbus and this is my 2nd purchase here. Great team, great experience and keep it up!! More

Great service experience for getting an oil change on my BMW X1. There was minimal minimal wait time, excellent waiting area and a very accommodating staff at this experience for getting an oil change on my BMW X1. There was minimal minimal wait time, excellent waiting area and a very accommodating staff at this service location. More

Excellent Have worked with Brad Schultz in previous purchase. Extremely knowledgeable, professional and a pleasure to work with. Definitely an asset to BMW Ci Have worked with Brad Schultz in previous purchase. Extremely knowledgeable, professional and a pleasure to work with. Definitely an asset to BMW Cinci North as were the other staff that we had a pleasure to work with associated with the purchase process. More