BMW of Cincinnati North

Dealership excellent, BMW policy sucks Your employees were very helpful. My complaint is why BMW sells cars with tires neither you or Paducah BMW stocks? We hit a pot hole so big or deep th Your employees were very helpful. My complaint is why BMW sells cars with tires neither you or Paducah BMW stocks? We hit a pot hole so big or deep that it caused the sidewall to rupture. We drove about 10 miles to a convenient store, and called BMW roadside assistance. The closest help was one hour away. We called a local repair shop who was there in 20 minutes to put our spare on. One of those donut tires, that limits you to 50mph and short range. We had to drive 380 miles to get home. We had to spend the night while your dealership acquired a new front tire. While installing the new tire, your people spotted a nail in a rear tire. I was told run flat tires can not be patched, and that a new tire was required. Guess what, a rear tire was not in stock, so we drove 380 miles with a nail in the rear tire. We probably put 1000 miles on that tire with the nail in it, because we had a new roof put on our house months ago. We have ordered new tires from Paducah BMW which will be in next week. There is no one in our town, Union City, TN. that has the equipment to mount a run flat tire. Apparently the front and back tires are different sizes, so I can not buy one extra tire and wheel as a spare. More

Job we done! Chris always does a great job at informing me on the repairs, why they need done and how long it could take to complete. I've been working with Chri Chris always does a great job at informing me on the repairs, why they need done and how long it could take to complete. I've been working with Chris for many years. It's always a pleasure to know when I need to bring my car in that Chris is there to take care of things. More

Routine Service Always a great experience. Easy online scheduling and quick drop off and pickup. The service team is always attentive and my car is always clean and Always a great experience. Easy online scheduling and quick drop off and pickup. The service team is always attentive and my car is always clean and delivery is quick. More

Service Exceptional service attitude; convenient and easy to work with. Extremely professional and quick service with great communication. The great team at Exceptional service attitude; convenient and easy to work with. Extremely professional and quick service with great communication. The great team at BMW of Cincinnati North has stepped their game up and is now the premier dealership in the area. I'm a very happy customer. More

Great experience!! Jaso and the team did a great job by understand my needs and suggesting the appropiate car. Great team of professionals. Highly recommended. Artur Jaso and the team did a great job by understand my needs and suggesting the appropiate car. Great team of professionals. Highly recommended. Arturo Murakami More

I love my BMW The BMW team at Cincinnati North is very nice. I was with BMW Store before and I was desapointed by the sale man. I switch for Cincinnati North when i The BMW team at Cincinnati North is very nice. I was with BMW Store before and I was desapointed by the sale man. I switch for Cincinnati North when i was lookng for my wife car and for my 9th BMW car for myself. My wife get her 2nd X3 and she is very happy. The service team is also very nice, specially Tim and Chris. More

New 7 Series Purchase Purchased 2 new BMW's this year from BMW of Cincinnati North. Very pleased with the sales experience and financing department. I traded in vehicles t Purchased 2 new BMW's this year from BMW of Cincinnati North. Very pleased with the sales experience and financing department. I traded in vehicles that were reviewed and a fair trade amount offered. Chris worked very hard to fine the vehicles that I wanted. More

Great Experience! Service is exceptional as in my past experience with dealer. Sales rep very accommodating, enthusiastic, and dedicated. Customer interest and satisf Service is exceptional as in my past experience with dealer. Sales rep very accommodating, enthusiastic, and dedicated. Customer interest and satisfaction was obviously the top priority. Great experience yet again! More

My Dealerahip Experience Was Amazing Jo & Ed were ao awesome to work with. They were super attentive and ensured that all of my questions were answered. Their follow up and follow thru wa Jo & Ed were ao awesome to work with. They were super attentive and ensured that all of my questions were answered. Their follow up and follow thru was 2nd to none! More

Maintenance Check Made an appointment for oil/filter change and also to ask questions about upcoming front brakes and tires. Jeff was very professional and answered and Made an appointment for oil/filter change and also to ask questions about upcoming front brakes and tires. Jeff was very professional and answered and explained my questions. More