BMW of Cincinnati North - Service Center

Honest, friendly and sincere. Great experience working with Cheyenne. Took time to hear me out and allowed me to make informed decisions. Great experience working with Cheyenne. Took time to hear me out and allowed me to make informed decisions. More

Great location, great customer service. I really like the way I'm treated when it's time for my car yo be serviced. I really like the way I'm treated when it's time for my car yo be serviced. More

Kaitlin is the best service manager. She is knowledgeable and helpful. I highly recommend her at BMW of Cincinnati North! She is knowledgeable and helpful. I highly recommend her at BMW of Cincinnati North! More

I can always count on the staff to do the correct thing in my behalf They listen my desired outcome in my behalf They listen my desired outcome More

Very knowledgeable staff in every department. Prompt. Friendly. Courtesy. Knows what good customer service is and does it well. . Prompt. Friendly. Courtesy. Knows what good customer service is and does it well. . More

No timely updates. Had to follow up multiple times and made several calls for update. Didn’t get any callback. Got update late in the evening that car will not be deliv Had to follow up multiple times and made several calls for update. Didn’t get any callback. Got update late in the evening that car will not be delivered on that day, which was not expected. Don’t leave customers guessing what’s going on? More

BMW of Cincinnati North has always given me great service. Their service advisors along with the technicians are top notch. service. Their service advisors along with the technicians are top notch. More

Sophie was excellent at BMW and my car salesman JON Ogden always there to help me BMW is a fantastic place to buy a car always there to help me BMW is a fantastic place to buy a car More

I had an excellent experience at BMW of north Cincinnati. It started with Kaitlin, my service advisor. She listened to my concerns regarding my car and wrote up the service order covering the required repair It started with Kaitlin, my service advisor. She listened to my concerns regarding my car and wrote up the service order covering the required repairs. She did an excellent job keeping the cost reasonable. The service tech gave my car a thorough examination. The suggested work was done efficiently and at a reasonable price. That is why I have been a customer of theirs for years More

Pleasant waiting room area. Seems to have done a thorough job with the car service. Kaitlyn was extremely nice and knowledgeable. Seems to have done a thorough job with the car service. Kaitlyn was extremely nice and knowledgeable. More