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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.8
628 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 628 reviews

August 19, 2024

Awesome customer service from the dealership. Big thank you to Jamel Russell I should up with a car emergency n like a perfessional he took care of me n my car. Thank You More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Russell,
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Aug 23, 2024 -

BMW of Clear Lake responded

Hi Kevin, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. We hope you have a great day!

August 16, 2024

For 35 yrs Robert Chappee has always taken great care when I bring my car in. I trust his judgment very much. I have the utmost confidence in Chip and in this dealership. I give Chip & BMW-MINI Clear Lak More

by carolyn brieden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Chappee
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Aug 18, 2024 -

BMW of Clear Lake responded

Hi Carolyn, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2024

I love Advantage BMW. When I purchased my car there I got exactly what I wanted and eveey one was very helpful. Now I take my car there for service. They are very honest More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chipparee
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Aug 17, 2024 -

BMW of Clear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 13, 2024

David was very professional and explained everything clearly. I will definitely recommend the dealership to family and friends. More

by GVII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David. I didn’t interact with Jason creacy or Dereck
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Aug 16, 2024 -

BMW of Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at BMW of Clear Lake! Thanks again for the recommendation, and have an amazing day!

August 12, 2024

Great service Luka was awesome from start to finish or our visit definitely making it my go to dealer thanks More

by jchavez77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas was our contact , Jason Creacy
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Aug 17, 2024 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a great experience with Luka! Feel free to reach out to us if you need anything. Have a wonderful day.

August 12, 2024

Great experience! Easy buying process from intake to finance an awesome professional experience. I would definitely buy another car from BMW of Clear Lake. More

by Lolo1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Watson, Brian Smith, Joshua Rucker
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Aug 17, 2024 -

BMW of Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 07, 2024

Great dealership. My advisor is Mr David Tyson and he has been amazing and all the other staff are very nice and great. Mr Tyson is extremely helpful and goes above an More

by Kareem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson, Anthony Oreshkin
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Aug 10, 2024 -

BMW of Clear Lake responded

Hi Kareem, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Clear Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2024

Mr. Jamal, not good customer service. When I called on yesterday, he told me my car was ready, he didn’t leave a good handoff to Mr. Radar, when I dropped my car off on Monday… More

by Elliott Gasaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Creacy, Christopher Watson, Brian Smith, Dereck Penrod
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Aug 12, 2024 -

BMW of Clear Lake responded

Thank you for your feedback. Please know that we are looking into your concerns. If you would like to speak to me to elaborate further on what occurred, please do so at your convenience. Fidel Garza fgarza@mccallgroup.com 281-557-7004

August 06, 2024

I was completely impressed with Jamel's professionalism and customer service. His customer service is second to none. More

by Bernard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
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Aug 09, 2024 -

BMW of Clear Lake responded

Hello Bernard, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 05, 2024

BMW took care of all my needs in a very professional and prompt manner. Very great service department.! More

by marcaguirre85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Aguirre
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Aug 09, 2024 -

BMW of Clear Lake responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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