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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.8
628 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 628 reviews

March 24, 2024

They've taken care of my tire issue swiftly and fixed it. Thanks for the awesome work. More

by Ratheesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Mar 27, 2024 -

BMW of Clear Lake responded

You're welcome! We're glad that we could swiftly take care of your tire issue and provide awesome service. We appreciate your feedback and look forward to serving you again!

March 22, 2024

As always, I received great service. My service technician (Chip Chappe) has always steered me straight. He, and the team, truly seem to have my best interest in mind and is one of the More

by dealchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chappe
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Mar 27, 2024 -

BMW of Clear Lake responded

It's wonderful to hear about your positive experience with Chip and our team! We're glad that we have consistently provided you with great service and that you feel we have your best interests in mind. Thank you for your loyalty, and we look forward to continuing to serve you in the future!

March 21, 2024

By far the best experience I’ve ever encountered getting my car serviced. Everyone was extremely nice and knowledgeable. They made sure I was comfortable and kept me up to date on my vehicle. Highly recomme More

by Pao Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
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Mar 26, 2024 -

BMW of Clear Lake responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 20, 2024

Greatest service,outstanding communication and patience with you as a customer. Real fair pricing and excellent professional repairs. Returned our vehicle clean and ready to go back in service. More

by Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip chaffie
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Mar 22, 2024 -

BMW of Clear Lake responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 20, 2024

Drove in and was immediately assisted. No standing around and wondering what to do. Was helped by Omar, who kept me informed, and how much my car service would cost. Also asked about some More

by kelkel34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Mar 22, 2024 -

BMW of Clear Lake responded

That's great to hear! We're glad Omar provided you with prompt assistance, kept you informed, and took care of the repairs for you. Thank you for choosing Clear Lake for your service needs, and we look forward to serving you again in the future!

March 20, 2024

The service department caused damages to our car and refused to fix instead telling us it would be another $5000 in repairs. Crooked way to operate in our opinion. More

by texan37664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Mar 26, 2024 -

BMW of Clear Lake responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

BMW of Clear Lake responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 281-557-7105. I would like an opportunity to know more about your experience. I look forward to speaking with you. Service Manager Joseph Aguirre

March 19, 2024

Everything was perfect! I couldn't be happier with my experience. My service advisor was incredible. He found me a loaner to use for a few hours. More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dereck Penrod
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Mar 22, 2024 -

BMW of Clear Lake responded

We are thrilled to hear that you had a perfect experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 15, 2024

They were very welcoming ,helpful, and accommodating throughout the whole process. We are glad we chose this dealership. More

by gplewislpmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shona, Jason Creacy, Christopher Watson, Brian Smith, Dereck Penrod, Joshua Rucker
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Mar 16, 2024 -

BMW of Clear Lake responded

It's wonderful to hear that you had such a positive experience with us! We strive to make every step of the process welcoming, helpful, and accommodating for our customers. We're glad that you chose our dealership and that we could meet your expectations. We're here to help and ensure your satisfaction with your vehicle and our services.

March 13, 2024

We had a great experience All the staff was very helpful. Listen to our needs and got us taken care of. Thank you! More

by marcusmcanally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick , Jason Creacy
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Mar 15, 2024 -

BMW of Clear Lake responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 13, 2024

James Rose took excellent care of my car. Everyone I dealt with was very professional. No problems. I highly recommend the service garage at this dealership. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rose
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Mar 16, 2024 -

BMW of Clear Lake responded

We're thrilled to hear about your positive experience with James and our service garage at the dealership! Providing excellent care for your car and maintaining a high level of professionalism are top priorities for us. Thank you for recommending our service garage, and we truly appreciate your feedback. We look forward to serving you again in the future!

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