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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.8
601 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 601 reviews

November 30, 2023

Service done was top notch. Lukas kept me well informed of what was taking place. More

by Mpham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas
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Dec 02, 2023 -

BMW of Clear Lake responded

It's fantastic to hear that you had a top-notch experience and that Lukas provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Joey was amazing! He was very helpful and answered all my questions with a friendly smile. He was very knowledgeable about the issues that my car had and kept me up to More

by ChrissyO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph (aka Joey)
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Nov 30, 2023 -

BMW of Clear Lake responded

It's fantastic to hear that you had a great experience and that Joey provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Chip is the best! He is always efficient and gets my service done in a timely manner. More

by Gabbynicolefrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Chappee
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Dec 01, 2023 -

BMW of Clear Lake responded

It's fantastic to hear that you had a great experience and that Chip provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 26, 2023

Service department doesn't seem like it cares about its customers. On multiple visits I've dropped off my car and have had to call for an update. I don't mean an hour after I've dropped it off but 6 to 8 h More

by ccervantes1284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar
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November 24, 2023

Awesome Service! Mr. Fernandez was great, he explained in detail very clear what took place and the needs in the future for my vehicle. The atmosphere was pleasant wh More

by Bena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez
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Nov 30, 2023 -

BMW of Clear Lake responded

It's fantastic to hear about your awesome service experience with Mr. Fernandez at BMW of Clear Lake! Clear explanations about the current service and future needs for your vehicle can really make a difference in understanding your car's maintenance requirements. It's great that the atmosphere was pleasant, and even your guest was impressed by the experience. Thank you for your business!

November 23, 2023

I’m so happy this location is near my home. The service is the best!! More

by sbrown3k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, Jason Creacy
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Nov 28, 2023 -

BMW of Clear Lake responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Very professional. Like always my service consultant Joey Lane was very transparent and helpful. Always will recommend this services center More

by Ru.garcia84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lane Fidel Garza , Jason Creacy
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Nov 23, 2023 -

BMW of Clear Lake responded

It's fantastic to hear that you had a great experience and that Joey provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

BMW of Clearlake really changed my opinion of the car buying process. Typically you dread dealing with salespeople especially a car salesman but Truong Nguyen changed my mind about that ! He was attentiv More

by vmims
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Truong Nguyen
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Nov 22, 2023 -

BMW of Clear Lake responded

It's fantastic to hear that BMW of Clearlake provided you with such a positive car-buying experience! Truong's attentive and knowledgeable approach made a significant difference, changing your perception of the car-buying process. A seamless and convenient experience speaks volumes about the quality of service you received. Additionally, it's great that Shives in Finance also contributed to making the process helpful and efficient. Enjoy your new BMW, and here's to many more great experiences with us!

November 19, 2023

Very professional , prompt service, reliable, friendly and cater to clients needs and request for services . More

by filipinajuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
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Nov 21, 2023 -

BMW of Clear Lake responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

The team at BMW Clear Lake are great. Awesome customer service. They are efficient and quick while being thorough. They communicate any issues immediately and make a plan to address preve More

by ADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel
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Nov 18, 2023 -

BMW of Clear Lake responded

It's great that BMW Clear Lake's team has impressed you with our efficiency, thoroughness, and proactive approach to maintenance. Our swift communication and problem-solving abilities reflect our commitment to customer satisfaction. Recommending others to consider our service speaks volumes about the positive experiences you've had with us. We appreciate your business. We look forward to assisting you in the future.

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