BMW of Clear Lake

I liked being contacted ahead of time about my service to help make the experience more efficient. I was coming in for a punctured tire and they looked it up to discovered it wouldn't be available in tire a help make the experience more efficient. I was coming in for a punctured tire and they looked it up to discovered it wouldn't be available in tire and offered for me to drop off my vehicle or wait and come the following day. No surprises. More

Friendly, efficient and helpful got the vehicle we were looking for. They made it easy looking for. They made it easy More

BMW of Clear Lake had my vehicle for 11 days . . . 11 . . . The primary reason for service job was to replace the windshield, which the Corpus Christi BMW ordered and shipped to BMW Clear Lake. A . . 11 . . . The primary reason for service job was to replace the windshield, which the Corpus Christi BMW ordered and shipped to BMW Clear Lake. A 2nd issue was raised with regards to the radio and asked service if they could assess the problem. They did and ordered the part and waited on its delivery. (Corpus Christi BMW paid for this issue since it happened when it was in their possession prior to purchase.) On the 11th day I receive 2 texts stating that my vehicle was ready for pick up, I respond to both texts that i will be at the dealership THAT day. I arrive and my service advisor was out to lunch and another advisor signs me out. I'm excited to see my car, it's washed, I jump in my car and start out south on 45. Within 2 minutes I see the CHIP in the middle of the windshield that the vehicle was brought in with! THE NEW WINDSHIELD WAS NEVER INSTALLED. My car was at the dealership for 11 days and no one thought to check if the reason it was brought in was accomplished? Disgusted! More

Staff are extremely helpful and courteous. Service is great. Execution of task is on time. Service is great. Execution of task is on time. More

The sales person Ahn Dang and the financial person Josh were very helpful and professionals. were very helpful and professionals. More

nice accomodating staff specially Heather nice accomodating staff specially Heather nice accomodating staff specially Heather accomodating staff specially Heather nice accomodating staff specially Heather More

Fast, easy and fair! Great service! Definately recommend! All service people are amazing. Location is convenient! Great service! Definately recommend! All service people are amazing. Location is convenient! More

Customer service technician was polite and extremely thorough in asking questions about the service I was seeking. The service was excellent and fast. They fully explained what work was required and thorough in asking questions about the service I was seeking. The service was excellent and fast. They fully explained what work was required and recommended. Was very please in how they treated me and My wife. More

Nita was great with the sale of the car. She is very knowledgeable on her job. She is very knowledgeable on her job. More

Dealer building and lot are clean and spacious. Trong Nguyen was helpful and easygoing, but still knowledgeable. We visited a few dealerships before this one and were impressed with the overall rel Trong Nguyen was helpful and easygoing, but still knowledgeable. We visited a few dealerships before this one and were impressed with the overall relaxed vibe. They took care of us and we bought 2 cars because of it. Thanks More