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BMW of Columbus - Service Center

Columbus, GA

4.9
426 Reviews

426 Reviews of BMW of Columbus - Service Center

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February 21, 2024

Very professional and courteous! !!! Helpful and a pleasure to work with!! Explained the repairs totally!!! More

by hmedley8@mediacombb.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustapha and Adrian
Report | Print
Feb 21, 2024 -

BMW of Columbus responded

We're glad to know you had a positive experience with our team at BMW Of Columbus! We always aim for transparency and professionalism when it comes to repairs. Thanks for the feedback, we appreciate it!

Helpful
January 30, 2024

Awesome work done I a timely manner and keeps you updated while service is being performed More

by ssg_tatum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mayer
Report | Print
Jan 31, 2024 -

BMW of Columbus responded

Hi SSG Tatum! Thank you for leaving us this five-star review and kind words about our service team at BMW Of Columbus! We'll see you next time!

Helpful
January 07, 2024

ready for me as i arrived. they met me with kindness and very professional attitude. done in a timely matter More

by teresa.farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zack dupont , matt spoke and was friendly
Report | Print
Jan 08, 2024 -

BMW of Columbus responded

Hi Teresa! We're delighted to know that you had a positive experience at BMW Of Columbus. Our team always aims for professionalism and efficiency, so it's great to see that reflected in your visit! Thanks for the review.

Helpful
January 02, 2024

BMW provided exceptional service by gettingbmyvcar serviced in a timely manner. The Manager Michael made sure I was pleased with the service and he made sure my car was cleaned before I left which w More

by Michele Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jan 03, 2024 -

BMW of Columbus responded

Hey Michele, thank you for the 5-star rating! We're glad to know that Michael and our team at BMW Of Columbus were able to provide you with exceptional service. We always aim for timely servicing and those little perks like a clean car! Safe travels!

Helpful
January 02, 2024

Solved a problem in 3 hours that Atlanta dealership couldn’t solve for me after 3 weeks More

by Kileygem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Jan 03, 2024 -

BMW of Columbus responded

Thank you for the review! We're so glad we could assist you and hope you won't hesitate to reach out if our BMW Of Columbus team can be of service again in the future. Take care!

Helpful
November 28, 2023

Always courteous and customer friendly. Experience there is always clear cut and no gimmicks or surprises More

by Prince Jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Nov 29, 2023 -

BMW of Columbus responded

Hey Prince, thank you for the 5-star rating! We're glad to know that you've found our service straightforward and customer-friendly! We'll see you next time! Drive safely!- The BMW Of Columbus Team

Helpful
November 23, 2023

Got us in and out well below the time that they said they needed to complete the service. More

by BMW X5
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Nov 24, 2023 -

BMW of Columbus responded

Thank you for sharing your prompt service experience with us at BMW Of Columbus! We'll see you next time! Safe travels in your BMW X5!

Helpful
November 16, 2023

Service Dept Manger and Service advisor on 7 November 2023 on cosmetic Wheel Repairs service More

by baker.charles44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mayer, Mark Bair
Report | Print
Helpful 1
November 04, 2023

Came into Cols BMW for a 10,000 miles oil change for my 2022 530i. While there I was was also looking for a 330i to surprise my wife for our 45th marriage anniversary. While waiting for my car to be serv More

by mfry2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Wade
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Nov 08, 2023 -

BMW of Columbus responded

We're so glad to know that James was able to assist you in finding the perfect surprise for your 45th anniversary at BMW Of Columbus! It's great to hear about memorable experiences like yours. Enjoy the new 330i and happy anniversary!

Helpful
October 17, 2023

I appreciate the valet service. My car was repaired, washed and vacuumed, and returned in one day! Great job! And...I forgot my purse in the back of the loaner car, and the valet dr More

by Cindy Noakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Braeten (my salesman), valet driver (can't remember his name)
Report | Print
Oct 18, 2023 -

BMW of Columbus responded

Hi Cindy! We're glad to know that our valet service at BMW Of Columbus was helpful and efficient for you! It's great that your car repair went smoothly and quickly. Thanks for sharing this positive experience with us!

Helpful
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