1,388 Reviews of BMW of Darien - Service Center
Prompt and courteous service and good communication. Was very helpful in explaining what services they will be doing on my vehicle. Was very helpful in explaining what services they will be doing on my vehicle. More
Very good issues handled by Luigi. Done job well with care. Giving 5 Stars. 👍 Yes Done job well with care. Giving 5 Stars. 👍 Yes More
Very poor customer service. Act like they could care less about solving issues and interacting with customers. Would not recommend. Act like they could care less about solving issues and interacting with customers. Would not recommend. More
Vincent was fantastic! I was from out of state and did not purchase my car from that dealership yet they treated me like I just bought the most expensive one on the lot. I I was from out of state and did not purchase my car from that dealership yet they treated me like I just bought the most expensive one on the lot. I was traveling through and got a flat tire and they took me right in kept in contact with me And let me know what was going on every step of the way. They were so good. In fact I may drive from Massachusetts to purchase my next BMW from them! More
I love this dealership more than the other BMW dealerships in the area! Everyone is so nice, helpful, and accommodating. Lucky to be working with Jamie. He’s straightforward and honest. Will not t dealerships in the area! Everyone is so nice, helpful, and accommodating. Lucky to be working with Jamie. He’s straightforward and honest. Will not try to sell you crap. If you need to buy a new car or need your current car serviced, I highly recommend him. More
Extended warranty for lower blinds not honored lame excuse, broke from scratch on bumper refund!!! excuse, broke from scratch on bumper refund!!! More
People who work there are very nice. My only issue is that I always seem to get a lesser model loaner car than my current car. I'm interested in possibly trading-in my X3, for another My only issue is that I always seem to get a lesser model loaner car than my current car. I'm interested in possibly trading-in my X3, for another BMW or Audi (again) and so it would be nice to test drive via a loaner and in the process be made to feel valued. More
Jaime was fantastic. He got to the bottom of a problem and resolved it. I also really like their new service bay which makes it very easy to drop off the car and meet w He got to the bottom of a problem and resolved it. I also really like their new service bay which makes it very easy to drop off the car and meet with the service advisors. More