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BMW of El Paso

El Paso, TX

Overview
Reviews
4.8
243 Reviews
Call Dealership (915) 778-9381

6318 Montana Ave

El Paso, TX

79925

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Showing 243 reviews

April 19, 2024

Very professional service i got everything explained great by Service Advisor Alexandra shes very courteous and knowledgeable thankyou !! More

by davidvllnv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Pilar
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Apr 20, 2024 -

BMW of El Paso responded

It's fantastic to hear that you had a great experience and that Alexandra provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 11, 2024

Amazing service, everyone at the dealership has a very welcoming attitude. Their work ethic is without doubt outstanding. I always recommend them. More

by Paola Cifuentes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Ivan
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Apr 13, 2024 -

BMW of El Paso responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 09, 2024

Bad Service they make me wait all day just to check a warranty on my alternator and they didnt fix it they told me is not with the warranty that I have to pay 😡 More

by jfavel
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Prieto
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Apr 11, 2024 -

BMW of El Paso responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
April 07, 2024

Did have an appointment, but helped me anyway. My engine light came on and it was nice to see a smile when arriving. More

by dianexmast
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Apr 10, 2024 -

BMW of El Paso responded

It's great to hear that we helped you even without an appointment and that their smile made you feel welcomed! Thank you for choosing us.

Helpful
April 05, 2024

great customer service and helpful staff. friendly staff and going above and beyond to please customers More

by manny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
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Apr 06, 2024 -

BMW of El Paso responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 04, 2024

Professional and comprehensive . I really appreciate the personal care as well. I’m glad I chose this dealership. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
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Apr 06, 2024 -

BMW of El Paso responded

We are thrilled to hear that you had a professional and comprehensive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 01, 2024

Professional and efficient. They check on you while your waiting and make sure everything is ok. More

by Ldpelpaso1
Recommend Dealer
Yes
Employees Worked With
Katrina
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Apr 04, 2024 -

BMW of El Paso responded

We are thrilled to hear that you had professional and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 28, 2024

Excellent service all around. I have bought my BMW here and also get it serviced. It's just the professionaism that the dealership provides that keeps me here. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 04, 2024 -

BMW of El Paso responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 23, 2024

Customer service is always extremely professional never a wait time. I always understand what the appointment is for and understand when it will be completed More

by Dspel1sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Mar 27, 2024 -

BMW of El Paso responded

Thank you for your feedback! We're glad to hear that you've had consistently professional customer service experiences at the dealership, with no wait times and clear understanding of your appointments. We appreciate your business and look forward to serving you again!

Helpful
March 12, 2024

Alex in service delivers the best customer care in the world. My vehicle stays in excellent condition because of the quality of the maintenance at this location. More

by PERRYSSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service
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Mar 14, 2024 -

BMW of El Paso responded

We're delighted to hear about your positive experience with Alex in our service department! Providing top-notch customer care and maintaining the excellent condition of your vehicle are our top priorities. Thank you for trusting us with your maintenance needs. We're here to help!

Helpful
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