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BMW of Farmington Hills

Farmington Hills, MI

4.9
922 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 922 reviews

August 25, 2025

After six months of searching for the perfect vehicle for our daughter, we finally found it—and it was all thanks to Ilir. He made the entire buying experience smooth and stress-free. What stood out most was More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilir Doresi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

BMW of Farmington Hills responded

Thank you so much for your amazing review, Mike! I'm delighted to hear that you found the perfect vehicle for your daughter, and that Ilir was able to provide you with a smooth and stress-free buying experience at BMW of Farmington Hills. His dedication to understanding your needs truly makes a difference. We appreciate your kind words and hope to see you and your daughter again soon! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

August 19, 2025

We had a fantastic experience at Farmington Hills BMW working with Shannon. She made the whole process smooth and easy from start to finish. Shannon was knowledgeable, professional, and genuinely cared a More

by Roksolana Sorych
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

BMW of Farmington Hills responded

Thank you so much for your wonderful review, Roksolana! I'm thrilled to hear that you had a fantastic experience at BMW of Farmington Hills with Shannon. Her dedication to providing a smooth and stress-free car-buying process is truly commendable. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

August 16, 2025

Shannon made it super easy to do business. She did a great job of communicating with us and resolved all of our questions. More

by carrbruce91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review, Bruce! I'm thrilled to hear that you had such a positive experience with our team at BMW of Farmington Hills. Communication is key, and we’re glad Shannon was able to assist you effectively. We look forward to serving you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

August 09, 2025

We had a fantastic time working with our salesperson Ilir—super friendly and patient throughout the process. He showed us a great selection of BMWs and helped us narrow it down until we found the perfec More

by Sophia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilir Doresi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

BMW of Farmington Hills responded

Thank you so much for your kind words, Sophia! I am delighted that you had a fantastic experience working with Ilir at BMW of Farmington Hills. It's great to know he provided friendly and patient assistance while helping you find the perfect BMW. I appreciate your recommendation and look forward to seeing you again soon! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

August 09, 2025

Our salesperson was outstanding—transparent throughout the negotiation process and incredibly knowledgeable. They took the time to walk us through every feature of our BMW, making sure we felt confident a More

by AID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilir Doresi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review! I'm glad to hear that you had a top-tier experience with our team at BMW of Farmington Hills. It's great to know that our salesperson was able to provide transparency and knowledge throughout your negotiation and walkthrough of your BMW's features. I appreciate your kind words, and we look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

July 30, 2025

Purchased an X540i. Sales person was less than helpful. Pushed the sale through. Main mode of communication was TEXT. Absolutely zero interaction with education of the More

by BethM
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Ilir Doresi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

BMW of Farmington Hills responded

Thank you for your feedback, Beth. I understand your experience with the BMW X540i purchase was not as expected. Your comments about communication and follow-up are valuable, and I appreciate you bringing this to our attention. We strive to provide comprehensive support to our customers, and I encourage you to contact me directly at BMW of Farmington Hills to discuss your concerns further. We are here to assist you and ensure a better experience moving forward. Sincerely, Rob Johnson, Sales Manager 248-699-3009 rjohnson@foxmotors.com

July 04, 2025

Shannon is very knowledgeable, professional and personable. She worked diligently to make my purchase an outstanding experience. More

by davelevstek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Richardson - Knowledgeable, Professional, Helpful
Jul 04, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful feedback, Dave! We're thrilled to hear that Shannon provided you with a knowledgeable, professional, and personable experience at BMW of Farmington Hills. Our team strives to make every purchase outstanding, and I appreciate you taking the time to share your experience. We look forward to welcoming you back in the future! Sincerely, Rob Johnson, Sales Manager 248-699-3009 rjohnson@foxmotors.com

June 30, 2025

It was an outstanding experience from start to finish. I came prepared with my clean trade-in vehicle with Title and drove home in a beautiful new BMW. The whole process took less than 3 hours. My sale More

by w8vkd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review! We're thrilled to hear that you had an outstanding experience at BMW of Farmington Hills. It's great to know that Shannon provided you with top-notch service and that you drove home in a beautiful new BMW. We appreciate your kind words and hope to see you again soon! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

June 30, 2025

Shannon was very nice and personable. A pleasure to work with. Very responsive and knowledgeable. More

by maureenmay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

BMW of Farmington Hills responded

Thank you, Maureen! We truly appreciate your kind words about Shannon and your experience at BMW of Farmington Hills. It's wonderful to hear that you found her personable and knowledgeable. We look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

June 30, 2025

Shannon was helpful, friendly and very accommodating. She was very educated on the product and helped my wife set up the features. Sales transaction was very transparent and easy. More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

BMW of Farmington Hills responded

Thank you, Steve! We greatly appreciate your kind words about your experience at BMW of Farmington Hills. We’re delighted to hear that you found our team helpful and knowledgeable. Your satisfaction is important to us, and we hope to assist you and your wife again in the future. Thank you for choosing us! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

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