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BMW of Freehold

Freehold, NJ

4.9
2,380 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,380 reviews

October 28, 2025

Frank Catania Is the best very professional and a man of his word. Freehold is the place to purchase your next BMW. More

by salsroma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

BMW of Freehold responded

Thank you for sharing your thoughts about Frank and the team! Enjoy your new ride, and we hope to serve you again at BMW of Freehold. Safe travels!

October 27, 2025

Had a problem at first BUT it was taken care of in a timely manner...Thanks to Frank & Pierre More

by URS1210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Krokovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

BMW of Freehold responded

Thank you for the review! We’re glad to hear Frank and Pierre were able to take care of things quickly for you. We appreciate your patience and look forward to helping you again in the future!

October 27, 2025

The entire buying process was pleasant and professional. Richard is truly exceptional! Thank you all… More

by Riordan
Recommend Dealer
Yes
Employees Worked With
Richard Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

BMW of Freehold responded

Riordan, we're delighted to hear about your exceptional experience with Richard and our team at BMW of Freehold. Thank you for choosing us! Congratulations on your new vehicle!

October 26, 2025

Great experience well run store , gracious personnel and colleagues. Expedient process , financial discussion was thought More

by ANTHONY.IZZO7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orville Bynoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Cullington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Popolizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Krumfolz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

BMW of Freehold responded

Anthony, we are so pleased you had a great experience with our team! Thank you for choosing BMW of Freehold and for sharing your feedback. Safe travels ahead!

October 25, 2025

Amazing service, very knowledgeable, and easily accessible. Top notch BMW dealership. Mike Youssef is awesome! More

by Sam Girgis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

BMW of Freehold responded

Sam, thank you for sharing your excellent feedback about Mike and the team! We appreciate your business and hope to see you again at BMW of Freehold.

October 22, 2025

I’m sorry but I’m not sure who Maria is. Our experience yesterday at BMW Freehold was excellent. From the time we walked in the door until we walked out we were treated professionally and pe More

by DLK1119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Andia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

BMW of Freehold responded

We are so happy Tom was able to meet your needs and make this experience as smooth as possible. Thank you for your business and for choosing BMW of Freehold! Your feedback means the world to us. We look forward to working with you again in the future!

October 20, 2025

While driving the vehicle home, I observed that the rear struts were in a deteriorated state. A roadside dealer might disregard such repairs before selling, but at a dealership such as BMW, a proper repair More

by BABSBASORUN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gianna Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

BMW of Freehold responded

We are concerned to hear this feedback about your recent purchase and would like to speak with you on this matter. Our team takes all necessary steps to ensure our vehicle are at their best for our clients. If you are open to discussing this further, please do not hesitate to reach out. Thank you. Danny Claro General Sales Manager dclaro@dchusa.com

October 19, 2025

I’ve always worked on my own cars, so handing over the keys to someone else is not something I take lightly. But after experiencing the level of care and attention to detail during my BMW service repair, More

by Dominick
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Juwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gianluca Mirra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

BMW of Freehold responded

Dominick, thank you for sharing your stellar five-star review of our team here at BMW of Freehold! It's wonderful to hear that we earned your trust with our skilled and dedicated service. Our team understands how important taking care of your vehicle is and we appreciate your support and business. We look forward to seeing you again in the future!

October 17, 2025

Richard was great! !!!!! He was very informative & took the time to give me all my options More

by JOANNADAVIS23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

BMW of Freehold responded

It's our pleasure to know that Richard provided you with a great experience here at BMW of Freehold! Richard will be glad to hear your praise. See you next time!

October 15, 2025

I had a great experience with finance my vehicle so Thanks for the manager and the sales team More

by nabih.adil
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

BMW of Freehold responded

It's our pleasure to provide you with a great experience here at BMW of Freehold! Thank you for your trust in our team to work with you on financing your vehicle and finding the best options for you. Please let us know if you have any questions. See you next time!

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