Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,422 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 210 service reviews
October 28, 2025
Frank Catania Is the best very professional and a man of his word. Freehold is the place to purchase your next BMW. his word. Freehold is the place to purchase your next BMW. More
by salsroma
Employees Worked With
October 19, 2025
I’ve always worked on my own cars, so handing over the keys to someone else is not something I take lightly. But after experiencing the level of care and attention to detail during my BMW service repair, keys to someone else is not something I take lightly. But after experiencing the level of care and attention to detail during my BMW service repair, I can honestly say I trust Gianluca to do the work. From the moment I arrived, he was professional, knowledgeable, and clearly passionate about his work. Every aspect of the service—from diagnostics to final inspection—was handled with precision and care. He took the time to explain what was needed and made sure everything was done to perfection. My car ride like new again, and I couldn’t be happier. Highly recommend for anyone who values quality and meticulous service! It’s rare to find someone who treats your car like their own, and that’s exactly what I found in Luca. Highly recommended for anyone who values precision, honesty, and true craftsmanship. A shout also goes out to Juwon who helped out when a specific tasks ( e.g reattaching the whole exhaust) required a "helping hand". He displayed the true meaning of Teamwork and dedication Dominick More
by Dominick
August 10, 2025
Great service provided by Gregory itkin at bmw of freehold , he is very welcoming and the communication is great . Thanks again. freehold , he is very welcoming and the communication is great . Thanks again. More
by 228gc
July 12, 2025
Great doing bussiness with them. Very helpful. Nice selection of used and new cars. Yeah Very helpful. Nice selection of used and new cars. Yeah More
by drkaras
May 27, 2025
Greg Itkin service manager & Kelly Costa worked together to save me hundreds of dollars in repair costs. Highly recommend this dealer for any repair issues to save me hundreds of dollars in repair costs. Highly recommend this dealer for any repair issues More
by petey24
April 12, 2025
Gianluca exibits nothing but professionalism and his bmw product knowlege is top tier. i wouldnt trust anyone else but him wokrking on my BMW product knowlege is top tier. i wouldnt trust anyone else but him wokrking on my BMW More
by bkny123
December 29, 2024
Best BMW dealership in New Jersey. Excellent service and experience. Highly recommend to anyone looking to purchase or service their bmw Excellent service and experience. Highly recommend to anyone looking to purchase or service their bmw More
by FARES.SAMRA
Verified CustomerEmployees Worked With
December 24, 2024
Greg has been taking care of my and my family’s vehicles for the last eight years . Great experience everytime. for the last eight years . Great experience everytime. More
by alivic
Employees Worked With
December 24, 2024
What more can I say about the service department at BMW of freehold they exceed all expectations everytime . Thank you to The service department manager Gregory, him and his team are always willing to help of freehold they exceed all expectations everytime . Thank you to The service department manager Gregory, him and his team are always willing to help . More
by Chrislaspina95
December 23, 2024
Great service with BMW of Freehold , They picked up my vehicle serviced it washed it and delivered it back. vehicle serviced it washed it and delivered it back. More
by 228gc
