BMW of Fremont

I recently took my 2025 BMW X3 M50 in for a part replacement, and the experience was absolutely seamless from start to finish. The service team was professional, transparent, and kept me updated thr replacement, and the experience was absolutely seamless from start to finish. The service team was professional, transparent, and kept me updated throughout the entire process. What truly impressed me was the high-quality loaner vehicle they provided-it made my day so much easier and allowed me to keep moving. t's rare to find a service department that cares as much about the customer's time as they do about the car. Highly recommend Fremont BMW More

Service advisor Anthony was outstanding and I would rate 5 out 5 stars. His professionalism was excellent! 5 out 5 stars. His professionalism was excellent! More

I had a regular oil change for my 2022 x5 (<37000 miles) at Fremont BMW. Being oversold many things, and we finally selected the basic items. In the end, the tech said the engine mount collapsed and need re at Fremont BMW. Being oversold many things, and we finally selected the basic items. In the end, the tech said the engine mount collapsed and need repalcement. The quote of repalcement is $5800. They said this needs to fixed asap, and not safe to drive. I took the car to another BMW dealer the next day, paid $285 to have a 2nd opinoin. It turned out nothing was broken and need replacement/repair at all. It sounds to me (by the video they shared)that the Fremont BMW tech made the conclusion by peeking through the bottom engin cover openings, while the other dealer took off the engine cover and inspected mount closely and thoroughly. Do not know how I could trust Fremont BMW again. More

Appointment was scheduled for 10am and was promptly checked in with an estimate completion time of 2-3hr, but actual was 6 plus hours, which is not acceptable in my view and for the service on vehicle. checked in with an estimate completion time of 2-3hr, but actual was 6 plus hours, which is not acceptable in my view and for the service on vehicle. Only one way drop provided by Uber by service department. Courtesy detailed vehicle inspections report provided on hard copy. Advisor was professional and explained all options for the oil change and open recall repairs and all inspection reports for recommended repairs were provided via a video msg. Updated status via txt msg. Thank you More

This is my 3rd BMW with the same dealer & pretty much stayed with the same service advisor - Nick Lal. I almost decided to switch to a MB in 2024 until I was convinced, I'd be under better care under Nic stayed with the same service advisor - Nick Lal. I almost decided to switch to a MB in 2024 until I was convinced, I'd be under better care under Nick in BMW - knowledgeable, professional, caring & also ethical (my ~ 10 years with him, he never, ever tried to upsell or cross sell me for services I don't need. When I placed an order for my 2024 5-series knowing I won't get my car for a long time as it was on backorder with long lead time. without hesitation, I placed the order & went to Nick & told him - "buying a car is a 1-time decision but staying with the car & subsequent services is a long process & you are the differentiator". for the last 18-months after I took possession of the new vehicle, I never looked back. Nick is my man (PERIOD) - how so? if he were on vacation, I'd wait for his return! More

Just a pleasure working with Gio. He was super honest throughout the process. Gave us an amazing deal. Did not over sell. He took time to set up our phones to connect we the car. Fol He was super honest throughout the process. Gave us an amazing deal. Did not over sell. He took time to set up our phones to connect we the car. Followed up after. Please ask for Gio at BMW Fremont if you want to buy acar More

great service from the staff they did a great job and performance on my vehicle performance on my vehicle More

Anthony was funny and had a great personality. He provided excellent service and reached out with the details of the review. He provided excellent service and reached out with the details of the review. More

I had a good experience purchasing a used car at BMW Fremont. The sales rep, Calvin responded to my questions very quickly. There were some issues with the car and Max assisted with arranging the Servic Fremont. The sales rep, Calvin responded to my questions very quickly. There were some issues with the car and Max assisted with arranging the Servicing Dept and fixed the problem. However, after purchasing the car, I did realize the trunk cover is missing and the dealer told me they were not able to find it. That’s the only thing I felt disappointed in since the trunk cover is useful in securing the belongings in the trunk. More