BMW of Fremont

Chris was very helpful and informative when doing my service for my car. I was shown the full doc of service performed service for my car. I was shown the full doc of service performed More

Loaner car was ready as promised. Repairs on my car were timely and the car was ready as expected. Both drop off and pickup of my vehicle was fast, friendly and efficient. Repairs on my car were timely and the car was ready as expected. Both drop off and pickup of my vehicle was fast, friendly and efficient. More

I always feelConfident my car is in good hands. Having the loaner car program also eases the frustration of being without your car for a few days. Having the loaner car program also eases the frustration of being without your car for a few days. More

It’s was good customer service and did good service for my car I will recommend it my car I will recommend it More

The customer service I received on the purchase of my convertible BMW was excellent!! Shabir the manager and , AJ, and Ali were the sales representatives that helped me with the purchase of my car and ga convertible BMW was excellent!! Shabir the manager and , AJ, and Ali were the sales representatives that helped me with the purchase of my car and gave I received outstanding customer service from them . I was shopping around for months. I had bought from this dealership before but this time they didn’t have the car I wanted in stock. None of the other dealers I went to were as helpful or kind as Fremont BMW. Luckily , they got the car in their inventory and I was able to get it Fri them . There are other BMW dealerships closer to me, but I rather drive the extra miles and go to Fremont because of their care and sincerity towards customers . They work with you and go above and beyond to make sure you’re satisfied. They try to meet your budget. More

The waiting area is spacious, clean, and comfortable. Better than other dealerships that I have used. If I could take half a star away, I would because my wait time was almost 4 hours from my time of a Better than other dealerships that I have used. If I could take half a star away, I would because my wait time was almost 4 hours from my time of arrival at ~10:10 AM to speaking with a service advisor at ~11:00 AM, to finally picking up my car at ~2:10 PM. I hadn't eaten breakfast or lunch and could have walked to nearby restaurants, but was told that I couldn't leave if I wanted to be a "waiter". More

I’ve been taking my BMW to BMW of Fremont for years, and they continue to provide excellent service. Nick went above and beyond when I got a flat tire, ensuring I was taken care of without any hassle. It’s they continue to provide excellent service. Nick went above and beyond when I got a flat tire, ensuring I was taken care of without any hassle. It’s hard to find a dealership that combines expert knowledge with genuinely friendly customer service, but they do it perfectly. Highly recommend! More

I recently took my 2025 BMW X3 M50 in for a part replacement, and the experience was absolutely seamless from start to finish. The service team was professional, transparent, and kept me updated thr replacement, and the experience was absolutely seamless from start to finish. The service team was professional, transparent, and kept me updated throughout the entire process. What truly impressed me was the high-quality loaner vehicle they provided-it made my day so much easier and allowed me to keep moving. t's rare to find a service department that cares as much about the customer's time as they do about the car. Highly recommend Fremont BMW More

Service advisor Anthony was outstanding and I would rate 5 out 5 stars. His professionalism was excellent! 5 out 5 stars. His professionalism was excellent! More

I had a regular oil change for my 2022 x5 (<37000 miles) at Fremont BMW. Being oversold many things, and we finally selected the basic items. In the end, the tech said the engine mount collapsed and need re at Fremont BMW. Being oversold many things, and we finally selected the basic items. In the end, the tech said the engine mount collapsed and need repalcement. The quote of repalcement is $5800. They said this needs to fixed asap, and not safe to drive. I took the car to another BMW dealer the next day, paid $285 to have a 2nd opinoin. It turned out nothing was broken and need replacement/repair at all. It sounds to me (by the video they shared)that the Fremont BMW tech made the conclusion by peeking through the bottom engin cover openings, while the other dealer took off the engine cover and inspected mount closely and thoroughly. Do not know how I could trust Fremont BMW again. More