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BMW of Henderson

Henderson, NV

4.6
657 Reviews

261 Auto Mall Drive

Henderson, NV

89014

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Showing 657 reviews

March 28, 2024

Everyone was very professional, especially my Client Advisor Kyle Hisanaga. I found my time to conclude this transaction done in an efficient timeframe. More

by mkp5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hisanaga, Michael W. King
Mar 30, 2024 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2024

Albert my service advisor is always easy to work with. He consistently communicates through out the process with updates and detailed information as to what’s needed and why. His team does an amazing More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Fantone
Mar 26, 2024 -

BMW of Henderson responded

Hello Sean, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of BMW of Henderson and we hope to be of service again in the future.

March 22, 2024

It was such an easy process with Feri’s help! She helped us through and explained the full process of securing a Lexus LS 460. I definitely recommend working with her if you’re in the market for More

by daniella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faranak Fereidoui
Mar 25, 2024 -

BMW of Henderson responded

Hi Daniella, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 18, 2024

Outstanding dealership. Everyone was knowledgeable, friendly and very helpful. This is the second car that we purchased. More

by JessJr3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael and Mike
Mar 20, 2024 -

BMW of Henderson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 15, 2024

All the staff has incredible energy, and was informative and helpful. The one thing I look for is a teams energy, and this team had it. More

by amsmagic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny (manager) David (general manager) Feri (Loyalty Manager) (finance gentlemen, forgot his name)
Mar 18, 2024 -

BMW of Henderson responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

March 13, 2024

Always a great experience when ever I bring my car in for service Savana was courteous and professional. She answered my questions attentively as well as requests for information on renewing my maintenance s More

by Kmg7
Recommend Dealer
Yes
Employees Worked With
Savana (service representative)
Mar 14, 2024 -

BMW of Henderson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Henderson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 13, 2024

Service from Mike was excellent from Start to finish and Kyle did good job explaining More

by langs3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Dokut
Mar 16, 2024 -

BMW of Henderson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Henderson! Drive safe, and we'll see you on the road.

March 12, 2024

Service center was a great experience. Kyle answered all questions promptly and made sure I was aware of what was happening with my car. The video inspection walk through with the service More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 14, 2024 -

BMW of Henderson responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 05, 2024

Thank full & GreatFull for the Service Highly wouldn’t Recommend for another Engine ! -Bryan D Wallace More

by CXXXIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BMW OF Henderson
Mar 08, 2024 -

BMW of Henderson responded

Hi, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (702) 570-0278. We look forward to hearing from you.

February 29, 2024

Very outwardly professional but too many dropped xxxxx and miscommunication between staff. Was disappointed that the sales manager did not personally reach out to make apologies and find ways to speed up More

by Alohagirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Casey, James in finance
Mar 03, 2024 -

BMW of Henderson responded

Hi, we are deeply disappointed by your experience at BMW of Henderson. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0278 to discuss what we can do to help.

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