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BMW of Houston Midtown
Houston, TX
1,247 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 26, 2026
Between the personalized care, fast response time, meeting me financially where I was at, and positive work environment I stepped into, my experience at BMW midtown was a 10 across the board. The part meeting me financially where I was at, and positive work environment I stepped into, my experience at BMW midtown was a 10 across the board. The part I needed for my 540i was already in stock, which was another perk of taking it here instead of a general body shop. Rebeca was quick, helpful, and thorough from start to finish. More
by azavitsanos
Employees Worked With
Rebeca Erazo, Sebastian Olszewski
February 23, 2026
Ali the finance manager provided excellent service and is well educated in the finance field and was able to obtain the exact loan I wanted with the bank I wanted to do business well educated in the finance field and was able to obtain the exact loan I wanted with the bank I wanted to do business More
by Tom Baker
Employees Worked With
Ali finance manager , Sebastian Olszewski
February 21, 2026
Rosie Ramirez lived up to the excellent reputation which Eduardo Bendeck shared with us when he was promoted and referred us to Rosie as our service advisor. Before, during and after the appointment, she m Eduardo Bendeck shared with us when he was promoted and referred us to Rosie as our service advisor. Before, during and after the appointment, she made sure that we had the loaner car which we needed since my husband and I only have this one vehicle between us. This type of superb customer service in service and sales (with Michael Marchan) is what keeps our loyalty to this dealership locked in place. (Sebastian also took immediate action recently on resolving an issue encountered during the closing on our newest vehicle in October——very much appreciated as well.) More
by Larry
Employees Worked With
Rosie Ramirez , Sebastian Olszewski
February 21, 2026
My service point of contact Josh is always amazing! He's always helpful, honest, and thorough. Highly recommended as a go to for vehicle service needs. He's always helpful, honest, and thorough. Highly recommended as a go to for vehicle service needs. More
by Sam
Employees Worked With
Joshua
February 19, 2026
Service was timely. When part was shipped to wrong location, called and offered a loaner. Offering a loaner is considered standard. My car is an i3. Small. I asked for t When part was shipped to wrong location, called and offered a loaner. Offering a loaner is considered standard. My car is an i3. Small. I asked for the smallest car possible. They got me a small car. More
by sdeitz
Employees Worked With
David Guerrero , Sebastian Olszewski
February 19, 2026
The service department is excellent with their customer service and professionalism. My car was service within a couple of hours. Jerry, one of the service consultants, was extremely helpful and friendly, service and professionalism. My car was service within a couple of hours. Jerry, one of the service consultants, was extremely helpful and friendly, and didn’t try to push any services that I didn’t need- just gave the recommendations. More
by MajorCalves
Employees Worked With
Jerry
