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BMW of Houston Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
1,288 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 1,288 reviews

April 18, 2026

Excellent service. Dropped my car off and got great update texts throughout the process. Pickup was painless More

by beatonjasonr
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ramirez
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April 18, 2026

I always get great service at this dealership. Alejandro is an excellent service advisor. The service department lets you know what repairs are a must and if something is going to cause problems i More

by soniamascis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Apr 19, 2026 -

BMW of Houston Midtown responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2026

Always the best experience, at all times and levels! I would not change it at all! Best service ! More

by jalal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Crawford
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Apr 17, 2026 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 10, 2026

The customer service is exceptional and detailed. The service and prices motivate us to come back. More

by hunter.kushner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
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Apr 13, 2026 -

BMW of Houston Midtown responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

April 08, 2026

Good work, on time and fixed the problem. Washed and cleaned the car also after service. More

by guptaaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, service advisor
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Apr 11, 2026 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2026

Service center is always great to work with. They communicate very well and have great customer service. More

by aroma_rumble_6o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leyla , Sebastian Olszewski
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Apr 07, 2026 -

BMW of Houston Midtown responded

Hi, thank you so much for your positive comments about BMW of Houston Midtown! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2026

Love working with J David G. He’s provides timely updates and is a pleasure to just interact with. Great guy. More

by jbusby01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
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Apr 06, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2026

I have traded at this dealership since 1981. As always the service department is expert and trustworthy. Scheduling is very easy and communication while car is being serviced instantaneous. A ve More

by Jm3.campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes La Rosa Figuera top flight . Hospitable and expert.
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Apr 05, 2026 -

BMW of Houston Midtown responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 28, 2026

I love working with Leyla Rodriguez at Uptown BMW! She's the best!. Please increase racial diversity! Black representation almost absent. Visited service department on several occasions, always th More

by tammwel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leyla Rodriguez
Report | Print
Mar 30, 2026 -

BMW of Houston Midtown responded

Thank you for your positive feedback about working with Leyla Rodriguez at Uptown BMW! We truly value diversity and are continuously working towards increasing representation within our team to better serve our diverse customer base. Thank you for bringing this to our attention and we will strive to make a change for the better.

March 27, 2026

It is the only dealership where I have purchased my BMWs over the last 40 years. More

by GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leyla Rodriguez
Report | Print
Mar 28, 2026 -

BMW of Houston Midtown responded

Hi, we are so happy to read such a great review about BMW of Houston Midtown! Please don't hesitate to reach out if there's anything additional we can do for you.

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