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BMW of Kansas City South

Kansas City, MO

4.9
2,044 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,044 Reviews of BMW of Kansas City South

December 08, 2023

Since I purchased my BMW in 2020, Clinton Wong at BMW of Kansas City South has ALWAYS taken great care of me!!! He's friendly, easy to reach, responds quickly, gives the best and most cost effective options More

by Greg Morales
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Dec 12, 2023 -

BMW of Kansas City South responded

Greg Morales, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

December 05, 2023

By far, the best service for BMW in the Kansas City metro. Personal, remember your name, great loner vehicle. Video sent of my vehicle being inspected. This place is top notch. More

by smg
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Dec 07, 2023 -

BMW of Kansas City South responded

Smg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. We do hope we can be of assistance in the future. Take care!

November 24, 2023

Clinton Wong is a great service advisor. He’s always taken good care of me when I’ve brought my car in for whatever reason. In this case he was spot on in predicting an unexpected diagnosis. More

by ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Clinton Wong, Norm Michael
Nov 26, 2023 -

BMW of Kansas City South responded

Ray, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. If you're ever in need of more help, please let us know!

November 23, 2023

Excellent dealership and service department. My service advisor, John Strode, is the best. I couldn't recommend more highly. More

by dward075
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Ramos, John Strode
Nov 25, 2023 -

BMW of Kansas City South responded

Dward075, we are so pleased you enjoyed your visit to BMW of Kansas City South! Thank you, and have a fantastic day!

November 21, 2023

The service advisor John Strode makes this dealership worth visiting and scheduling a service visit. More

by Jwigg42202
Recommend Dealer
Yes
Employees Worked With
John Strode
Nov 23, 2023 -

BMW of Kansas City South responded

Hello Jwigg42202, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

November 18, 2023

I love this dealership. From sales to service my experience has been exceptional. My recent service visit was great. Service advisor John Strode is very knowledgeable and he More

by Jsnyder
Recommend Dealer
Yes
Employees Worked With
Keith Heedum, John Strode
Nov 22, 2023 -

BMW of Kansas City South responded

Jsnyder, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

November 16, 2023

I booked a service appointment online for a Saturday. When I dropped off my car the service technician informed me that I should not have booked online, that they only do oil changes on Saturdays, and th More

by ppgul
Recommend Dealer
No
Employees Worked With
Norm Michael
Nov 18, 2023 -

BMW of Kansas City South responded

Hi Ppgul, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact us at 816-501-2761 at your convenience. Thank you!

November 16, 2023

Great service. The entire team there was helpful. My service advisor, Norm Michael, kept me informed every step of the way. I have been a customer of another local More

by Dave B
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Nov 18, 2023 -

BMW of Kansas City South responded

Dave B, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. Thank you, and have a fantastic day!

November 14, 2023

My first time there to get service which was excellent and I received good information from Norm , work was completed in a timely fashion and I plan to continue service there in the future, thanks More

by broncho22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Roskosh, Norm Michael
Nov 15, 2023 -

BMW of Kansas City South responded

Broncho22, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. Thank you, and have a fantastic day!

November 10, 2023

Awesome service I’ll definitely come back. I still need tires love all of the advisors shout out to Matt, Jason, Paullie, Norm and John More

by Rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parts rocks , Matthew Bayer, Paullie Ranker, Norm Michael, Jason Danley, John Strode
Nov 11, 2023 -

BMW of Kansas City South responded

Rachel, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!