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BMW of Lynnwood

Lynnwood, WA

4.9
89 Reviews

21000 Pacific Hwy

Lynnwood, WA

98036

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89 Reviews of BMW of Lynnwood

May 08, 2025

They wouldn’t stop calling me. I told the service writer they had the wrong number yet, the would continue to call me and tell me my car was done. When I wouldn’t answer they would More

by Dc_gates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whole service department is disorganized.
May 08, 2025 -

Dc_gates responded

Need to be more organized. You continued to call and text someone out of state on a customers vehicle. They gave me personal info on your customer even after I said it’s the wrong number. Get it together you have to be better to survive!!

May 08, 2025 -

BMW of Lynnwood responded

I'm very sorry for the inconvenience caused on our end. This is not reflective of our standards. Obviously someone accidently entered the wrong phone number in the true customer's profile. I would like to remove your number from that profile but I will need some information to do that. Please reach out to me at my email address below with your phone number so that I can track this down and fix this confusion. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

May 02, 2025

The service was great and the people were great. No complaints, everything went well thanks More

by RL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graciano
May 05, 2025 -

BMW of Lynnwood responded

Thank you for choosing BMW of Lynnwood. We are glad to hear that our team provided excellent service.

May 01, 2025

Great services and advices provided. I highly recommend the great work of BNW Lynnwood. Excellent!!! More

by deanawu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Baldridge
May 01, 2025 -

BMW of Lynnwood responded

Thank you for the high recommendation! We're delighted to hear that our team at BMW of Lynnwood provided excellent service and advice. We appreciate your support!

May 01, 2025

Excellent service center. The service advisor Kevin was proactive and communicated clearly throughout the service. I would definitely recommend them! More

by santhosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 02, 2025 -

BMW of Lynnwood responded

Santhosh, thank you for recommending BMW of Lynnwood! We're glad to hear Kevin provided excellent service and clear communication. We appreciate your feedback!

April 30, 2025

Dealership Service was great ! They did answer all the question with patience and no hidden details and charges More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 30, 2025 -

BMW of Lynnwood responded

Thank you for sharing your positive experience with BMW of Lynnwood! We're glad to hear our team provided clear and patient service. We appreciate your feedback and hope to see you again soon!

April 15, 2025

I had a great experience with BMW Linwood. They took excellent care of my car and clearly explained what the issues were along with the possible fixes. I really appreciated how they kept me up More

by Vinay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 16, 2025 -

BMW of Lynnwood responded

Thank you for sharing your positive experience with BMW of Lynnwood! We're delighted to hear that Kevin and the team provided excellent care and kept you informed throughout the service. We appreciate your recommendation, and we're here whenever you need us!

April 10, 2025

Dakota provided great and thorough services for my BMW M3. I am very satisfied with his performance. More

by Dan Bor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Jacob
Apr 10, 2025 -

BMW of Lynnwood responded

Dan, we're delighted to hear that Dakota provided you with excellent service at BMW of Lynnwood. Thank you for sharing your satisfaction with us!

April 09, 2025

I had a wonderful experience dealing with Justin at BMW Lynwood. He was friendly, knowledgeable, and made himself readily available to answer any questions. More

by Christian Hampp
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 10, 2025 -

BMW of Lynnwood responded

Christian, we're delighted to hear that Justin provided you with such a positive experience at BMW of Lynnwood. Thank you for sharing your feedback and enjoy the ride!

April 08, 2025

Great experience overall. Dakota was professional, friendly and explained the whole process well and kept me informed of the progress. More

by kiyaan.wadhwani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Apr 08, 2025 -

BMW of Lynnwood responded

Kiyaan, we're delighted to hear that Dakota provided you with a professional and friendly experience at BMW of Lynnwood. Thank you for sharing your positive feedback!

April 08, 2025

Vincent provided me with excellent customer service even though I walked in for an oil change for my X7. I also received excellent service from Dakota. I am very impressed how professional they both w More

by nesxmode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent & Dakota
Apr 09, 2025 -

BMW of Lynnwood responded

Thank you for sharing your experience with us at BMW of Lynnwood! We're delighted to hear that Vincent and Dakota provided excellent service during your visit. We hope you're enjoying your X7, and we're here whenever you need assistance in the future!

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