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BMW of Lynnwood

Lynnwood, WA

4.9
96 Reviews

21000 Pacific Hwy

Lynnwood, WA

98036

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96 Reviews of BMW of Lynnwood

May 16, 2025

BMW Lynnwood provided me excellent service. They beat their time and cost estimates and provided a new BMW 330 IX loaner at no cost. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
May 16, 2025

I felt that everyone in service and sales that I dealt with was reliable and fair. It was a very refreshing look, considering the way I was treated at the Bellevue dealership (which is unassociated to the More

by remadeez
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent, Kevin, Jose, Marina, and Tom.
May 15, 2025

Explain issues clearly, not pushy. Friendly, easy to schedule an appointment and gets job done on time More

by JIM685888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the names of ppl that helped me
May 15, 2025 -

BMW of Lynnwood responded

We're delighted to hear that you had a positive experience with our team at BMW of Lynnwood. It's great to know everything was explained clearly and the service met your expectations. Thank you for choosing us!

May 15, 2025

Awesome customer service. Kevin was helpful in explaining the work done and making sure I'm satisfied with everything. More

by jbautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 16, 2025 -

BMW of Lynnwood responded

We're delighted to hear that Kevin provided you with awesome customer service at BMW of Lynnwood. Thanks for sharing your experience!

May 14, 2025

The service was quick, efficient and accomplished correctly. I appreciated the curtesy of the staff and the cleaning of my X3 in the process. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who to name.
May 14, 2025 -

BMW of Lynnwood responded

Tom, we're delighted to hear that you had a positive experience with our team at BMW of Lynnwood. Thank you for your kind words and enjoy the clean ride!

May 14, 2025

Sure! Here’s a concise and tailored review: Review: Great experience at this BMW location! They performed an oil change and vehicle inspection effici More

by Tejprakash Saini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
May 14, 2025 -

BMW of Lynnwood responded

We're delighted to hear that you had a great experience with our team at BMW of Lynnwood! It's wonderful to know the service was convenient and efficient. Thank you for sharing your feedback!

May 13, 2025

I had a wonderful experience with BMW of Lynwood. My issue was well taking care of, my car go repair, I got a ride and even and able to switch the vehicle I was driving wile my car was getting fix. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
May 13, 2025 -

BMW of Lynnwood responded

Kevin, we're delighted to hear that Dakota and the BMW of Lynnwood team provided you with excellent service and communication. Thank you for sharing your experience, and we hope everything is running smoothly with your car!

May 08, 2025

They wouldn’t stop calling me. I told the service writer they had the wrong number yet, the would continue to call me and tell me my car was done. When I wouldn’t answer they would More

by Dc_gates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whole service department is disorganized.
May 08, 2025 -

Dc_gates responded

Need to be more organized. You continued to call and text someone out of state on a customers vehicle. They gave me personal info on your customer even after I said it’s the wrong number. Get it together you have to be better to survive!!

May 08, 2025 -

BMW of Lynnwood responded

I'm very sorry for the inconvenience caused on our end. This is not reflective of our standards. Obviously someone accidently entered the wrong phone number in the true customer's profile. I would like to remove your number from that profile but I will need some information to do that. Please reach out to me at my email address below with your phone number so that I can track this down and fix this confusion. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

May 02, 2025

The service was great and the people were great. No complaints, everything went well thanks More

by RL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graciano
May 05, 2025 -

BMW of Lynnwood responded

Thank you for choosing BMW of Lynnwood. We are glad to hear that our team provided excellent service.

May 01, 2025

Great services and advices provided. I highly recommend the great work of BNW Lynnwood. Excellent!!! More

by deanawu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Baldridge
May 01, 2025 -

BMW of Lynnwood responded

Thank you for the high recommendation! We're delighted to hear that our team at BMW of Lynnwood provided excellent service and advice. We appreciate your support!

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