BMW of Madison

Zimbrick BMW has a great staff and service, they go above and beyond! Always very helpful and accommodating! above and beyond! Always very helpful and accommodating! More

Scheduled my car for an alignment and oil change, brought it in, was helped quickly, and my car was ready by noon. Top notch customer service. it in, was helped quickly, and my car was ready by noon. Top notch customer service. More

I want to give a shout out to Sean Weckerly (and to Tim Prost, though he as now moved on to a job in new career) as I work through the purchase of a BMW 530e this year. Tim was very helpful as we put toge Prost, though he as now moved on to a job in new career) as I work through the purchase of a BMW 530e this year. Tim was very helpful as we put together a factory order for the brand new model year - before it was even up on the website. He freely provided all the information we needed, answered questions and was quite responsive. They even allowed us to take a test drive in a manager's 5 Series private vehicle, as there simply are not any 2022/2023 530e cars around to take out for a spin. Once Tim left, Sean, the sales manager has taken over seamlessly as we try to work out a way to obtain the PHEV tax credit "under the wire" before the new EV tax credit rules take effect. At every step of the way they have been very responsive in communication, helpful, and patient in every way that they can be. And the pricing, at MSRP, is fair under the current market conditions, in August 2022. (Note: This dealership's address has changed. They are no longer on Rimrock Road). More

Easiest transaction I have ever experienced buying a car! Even with a super busy end of the month Saturday, they told me to show as early as possible, 8:30am, and they had me out in my A6 by 9am Thanks folk Even with a super busy end of the month Saturday, they told me to show as early as possible, 8:30am, and they had me out in my A6 by 9am Thanks folks! More

Great service and friendly people. Always let you know what is going on. Video of the mechanic going over your car for you is great. Always let you know what is going on. Video of the mechanic going over your car for you is great. More

Drove directly to the dealership first thing in the morning when I got in my car and discovered one of my tires had lost 10 pounds of pressure overnight. Service Department was busy but worked me in an morning when I got in my car and discovered one of my tires had lost 10 pounds of pressure overnight. Service Department was busy but worked me in and discovered a big screw in the tire. Fixed it and I was on my way in about 40 minutes! More

Brian was very helpful and professional. Appreciated Alex's video of the inspection as a followup. Relaxed atmosphere. Great job. Appreciated Alex's video of the inspection as a followup. Relaxed atmosphere. Great job. More

Never followed through on desire to upgrade car, despite 2 inquiries! Lack of explanation for work done. Had to ask where the car was--nothing voluntarily offered. 2 inquiries! Lack of explanation for work done. Had to ask where the car was--nothing voluntarily offered. More

Excellent service experience! Exceeded my expectations. Would recommend Zimbrick to any BMW owners. Have been to dealerships in Texas, Washington and others in Wisconsin. Exceeded my expectations. Would recommend Zimbrick to any BMW owners. Have been to dealerships in Texas, Washington and others in Wisconsin. More

Excellent customer service. Our Salesman, Michael, was courteous, patient and helpful. We live several states away and saw the car online. We had been looking for a couple years Our Salesman, Michael, was courteous, patient and helpful. We live several states away and saw the car online. We had been looking for a couple years for the perfect low-mileage 440I BMW. He was honest, reliable and super helpful. We are 100% satisfied customers. Also, appreciated the help from IT person, Justin, who told us about the tech in our car before we got on the road to drive the over 1600 miles home. More