BMW of Mamaroneck
Mamaroneck, NY
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I was looking for a BMW Z3. I know it's an old car and would have to do some work on it but this place really got me good. The car was advertised at 60,000 miles said the car wa I know it's an old car and would have to do some work on it but this place really got me good. The car was advertised at 60,000 miles said the car was mint. I didn't expect it to be in top condition as it was an old car the aggravation that these people put me through no one should ever expect it from a car dealership. The guy that took care of me which his name has most likely been blocked from my mind because he was the worst salesman ever. Had to go there several times they didn't have the car ready for me for a test drive. I finally took her for a test drive and found that the instrument cluster had warning lights I purchased the car anyway and they told me they would get it inspected and I can pick it up the next day they registered and inspected the then told me they had a problem when I showed up and I wasn't able to pick it up that day so I had to go back home and they told me they would have someone drive it to my home later on I found out that was a sneaky trick that they did because when I got the car now the mileage was 140,000 miles. So somewhere and I can't say that it was the dealership that did it. I know they're supposed to do an inspection and make sure that was the proper mileage. So they lied and they got me I kept the car anyway I just want to warn anyone that wants to buy a car from them. If it's a used vehicle, make sure that the mileage is true Can't say if it was a scam or not, but it does sound fishy. So, I paid for a 60,000. Mile vehicle and got 140,000 mile so I ended up paying more than the car was worth. Scam maybe, maybe not I would never recommend purchasing car from them. More
Fair good follow up not pushing sale not overselling quality vehicles good sales environment clean bathrooms willing to satisfy customers price needs quality vehicles good sales environment clean bathrooms willing to satisfy customers price needs More
Pat Riccardelli, our Service Advisor is top notch—personable and professional. He also helped to have the service completed promptly when I mentioned that I needed the car back by 3:00 pm. notch—personable and professional. He also helped to have the service completed promptly when I mentioned that I needed the car back by 3:00 pm. More
The advisors and staff at BMW Service Center Port Chester are the best of the best. They take careful note of issues and kept me updated on the resolutions every step of the way. The video inspection is espe are the best of the best. They take careful note of issues and kept me updated on the resolutions every step of the way. The video inspection is especially informative. And even though I had not reserved a loaner vehicle, one was offered promptly, given the extended repair timeline. As always, excellent service from start to finish. More
Our service advisor seems to genuinely care about resolving issues once and for all rather than squeezing every penny from my wallet as is common at many dealerships. resolving issues once and for all rather than squeezing every penny from my wallet as is common at many dealerships. More
Service Center: immaculate. Service Crew: warm, friendly, polite, go above and beyond to accommodate. First class service all the way. Service Crew: warm, friendly, polite, go above and beyond to accommodate. First class service all the way. More

