BMW of Norwood

I had one of the most satisfying experiences in dealing with BMW Gallery of Norwood and in particular with Sales Associate Muhammad Kaleem. I received the best service from Muhammad in selecting a Pre-O with BMW Gallery of Norwood and in particular with Sales Associate Muhammad Kaleem. I received the best service from Muhammad in selecting a Pre-Owned Certified BMW of my choice. He was extremely helpful, courteous, knowledgeable and friendly in my transcation for the car. He went over all the details, service and warranty information and answered all my questions to my full satisfaction. He arranged to have the purchased car get ready and prepped on time and followed up with me by phone to schedule its pick up. Muhammad also informed me about the future follow ups and scheduled mainteance programs. He went over with me in full details about all the key features of the car and its functions. I will definately recommend Muhammad and BMW Gallery of Norwood to my friends interested in buying a new or pre-owend certified BMW. Excellent service...and one of the best dealerships in Boston area. More

I traded in a 6 year lod 325xi for a 335xi in May. Steve Martin handled the transaction with professionalism and enthusiasm. He took the time to answer each question I had without ever feeling rushed.I hav Martin handled the transaction with professionalism and enthusiasm. He took the time to answer each question I had without ever feeling rushed.I have recommended Steve to anyone who has seen the car and expressed interest in purchasing one. More

I had a Honda that was totaled and needed a replacement car quickly. Having owned an Audi and a Lexus, I wanted a BMW (since my kids are staring to graduate from college) and so visited BMW Gallery first car quickly. Having owned an Audi and a Lexus, I wanted a BMW (since my kids are staring to graduate from college) and so visited BMW Gallery first before stopping at other dealerships on the AutoMile. Steve Martin was very attentive and knowledgeable but never overbearing like many car sales associates. There was a great 2-year old X5 on the lot which was a great replacement for my Honda SUV. Steve helped me with his sales manager to get a great price and then took care of all paperwork. Steve is extremely professional but friendly and likeable, also. He made the entire process easy. I'd recommend working with him to anyone looking for a new or used BMW. More

We felt welcomed at the BMW Gallery of Norwood right away. The Callery is light-filled and spacious, and full of new models to look at. Our sales associate, Muhammed Kaleem was very knowledgeable and away. The Callery is light-filled and spacious, and full of new models to look at. Our sales associate, Muhammed Kaleem was very knowledgeable and never pushy. He is enthusiastic about BMW's and really knows his stuff. He took the time to find out what we were looking for and what would suit our family. We would highly recommend Mr. Kaleem. The financing staff was really helpful too. Our experience was really positive. We will definitely do business with BMW Gallery in the future More

Steven was a pleasure to work with. He was extremely knowledgeable of the car I wanted. He was able to assist me with the options I requested and kept me informed as the car was being built. My phone c knowledgeable of the car I wanted. He was able to assist me with the options I requested and kept me informed as the car was being built. My phone call were always returned promptly. The delivery process was smooth. He demonstrated all the cars features and hooked up my telephone and ipod for me. I would recommend that anyone purchasing a new BMW use Steven as their salesperson. Ross Finn More

The guys at BMW Gallery Norwood were very pleasant to deal with, enthusiastic and informative without being too pushy, and very accommodating when we were wavering between new and pre-owned, between buyi deal with, enthusiastic and informative without being too pushy, and very accommodating when we were wavering between new and pre-owned, between buying and leasing. We wound up leasing a new 335xi (great car) and the pricing we came up with was, well, as inexpensive as any other quote we got for the same new BMW, and cheaper than some. I would definitely recommend this dealership. More

The Customer Service is very good, answered all our questions. Liked the Quality of Work. The Sales Rep was very Friendly and helpful. The Overall Experience was very good. The Price was not exac questions. Liked the Quality of Work. The Sales Rep was very Friendly and helpful. The Overall Experience was very good. The Price was not exactly as we expected but close to what we expected. More

I've worked with Muhammad on two occasions and would highly recommend him - his professionalism and attention to detail are to commendable. I've always felt that Muhammad has sincerely had my best in highly recommend him - his professionalism and attention to detail are to commendable. I've always felt that Muhammad has sincerely had my best interests in mind throughout the sales process and has always sold me what I wanted rather than what he wanted to sell me. Clearly, he puts the customer first and his commission second. Joe Piro More

Muhammad was a true professional throughout the sales process. I looked at other dealerships online but always returned to BMW Gallery Norwood because of Muhammad's interest in finding the right the car process. I looked at other dealerships online but always returned to BMW Gallery Norwood because of Muhammad's interest in finding the right the car for me and at the price I was looking for. I will be recommending Muhammad to my network of friends and business colleagues. Tim Hingham, MA More

Each time upon entering the showroom, I was greeted in a friendly and professional mannner...not overdone nor underdone...just right. That really sums up my overall feeling about the dealership and my sale friendly and professional mannner...not overdone nor underdone...just right. That really sums up my overall feeling about the dealership and my sales person. I shopped other brands and one other BMW dealership. I choose this dealership to buy from because they didn't come across too stuffy or arrogant. I came very close to buying a Lexus, but I felt like an old man surrounded by lots of even older salesmen at the Lexus dealership, which made the Lexus feel even more of an old man's car than it already is! This BMW dealership seemed more vibrant. I did my pricing homework so it was a very straightfoward pricing negotiation. We met each other pretty much halfway on price. Since BMW still maintains a brand premium, and their sales haven't slid quite as much as other brands, the discounting is not great, but there's definitely room to negotiate a decent/fair price. I liked the fact we didn't get into an ugly haggling over a few hundred dollars. Conversely, I had a particularly unpleasant price negotiation at Lexus of Watertown, in Watertown, MA. I really have a strongly positive opinion of my BMW sales person, Muhammed. This guy really knows and loves BMW's, and it shows. I was glad to give him my personal business. On the day I picked up my car, the process was complicated a bit because I had forgotten to call my insurance agent earlier in the day to notify them I was transfering coverage. As a result, new license plates were not ready. Muhammed handled it quickly and efficiently, and I left without much delay with my new plates in my perfectly prep'd and detailed BMW. I would highly recommend BMW Gallery of Norwood, and be sure to ask for Muhammed. More