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BMW of Palm Springs
Palm Springs, CA
1,206 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners.
We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,206 reviews
February 13, 2026
I have left several messages for the salesman he does not return calls. It took several requests to get information through the buying process. There is a stain on the drivers seat that is very visible but return calls. It took several requests to get information through the buying process. There is a stain on the drivers seat that is very visible but not disclosed verbally or through photos or video. Very disappointing More
by Sgatti1
Employees Worked With
January 30, 2026
Misrepresented maintenance coverage. I was sold a $1,899 maintenance plan on a CPO BMW that was described as “5 years of oil changes.” In reality, the coverage expires in about one year I was sold a $1,899 maintenance plan on a CPO BMW that was described as “5 years of oil changes.” In reality, the coverage expires in about one year and duplicates free CPO maintenance. This was not disclosed at the time of sale. Extremely disappointed — read everything carefully before signing. More
by anveshv71
November 23, 2025
Wrost place to purchase any car. I purchased BMW M5 with maintenance plant .after few month we want to purchase new BMW M3 then I contacted them to cancel my maintenance plan but no I purchased BMW M5 with maintenance plant .after few month we want to purchase new BMW M3 then I contacted them to cancel my maintenance plan but no response waiting more then 2 months nothing happened. Now I am going to sue this dealer ship. More
by Zafarcup
Employees Worked With
David Gutierrez
November 19, 2025
For a service manager, Guy was not up to par. Not helpful and very rude. Needs another job. Not helpful and very rude. Needs another job. More
by Padrefan2000
Employees Worked With
November 15, 2025
Working with Brad Williams was a pleasure. He was very helpful in selecting my new vehicle and going through the ordering process. Also, Bobby Barsakis, the BMW Genius, is outstanding. He was very helpful in selecting my new vehicle and going through the ordering process. Also, Bobby Barsakis, the BMW Genius, is outstanding. More
by Jmn
October 21, 2025
I had the best buying experience with George Salinas at BMW Palm Springs. George was very attentive from the beginning to the end. BMW Palm Springs. George was very attentive from the beginning to the end. More
by FK
October 04, 2025
Easy to work with and very professional. Overview of the cars features was excellent. Terrific dealership. Overview of the cars features was excellent. Terrific dealership. More
by garygray99
Employees Worked With
September 07, 2025
Had George as our salesman and he was wonderful. He was friendly, very informative and made the whole process very easy. Would definitely return to buy my next car from George! He was friendly, very informative and made the whole process very easy. Would definitely return to buy my next car from George! More
by Sonnieg9
August 19, 2025
Chris is the consummate professional, always following through on what he says with your best interests in mind. I have been fortunate enough to have worked with him as my service tech for the last 5 yea through on what he says with your best interests in mind. I have been fortunate enough to have worked with him as my service tech for the last 5 years, and he is always dead on in terms of your car and what it requires to keep it on the road, running at its best. I highly recommend Chris as the top BMW Service Tech I've had to fortune to work with at any BMW Dealership/Service shop. More
by greg
Employees Worked With
July 19, 2025
I had a genuinely disappointing experience with BMW of Palm Springs. I was a serious, ready buyer — open, responsive, and clear in my communications. Over several emails, I asked multiple times for basic Palm Springs. I was a serious, ready buyer — open, responsive, and clear in my communications. Over several emails, I asked multiple times for basic due diligence materials and never received them. The tone of replies shifted noticeably, making it unclear who I was even dealing with anymore. I remained in active conversation with the dealership, only to receive a blanket message that the vehicle had been sold — no counteroffer, no closure. The listing even remained live afterward, which only added to the sense of being strung along. I’ve worked in sales and customer success for nearly two decades, and this kind of handling isn’t just sloppy — it’s disrespectful. I expect more from any dealership, let alone one bearing the BMW name. Buyer approach with care. More
by ND
Employees Worked With
