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Chris Hapner
Refer Me
172 Reviews
Dealership Experience
7 yrs, 5 mos
Industry Experience
24 yrs
172 Reviews
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172 Reviews of Chris Hapner
April 26, 2024
I live in Los Angeles and needed to visit the dealership because I made an appointment with the Product specialist (Bob ) , thank Orlando ( sales person ),gratitude for a smooth transaction by Gilbert ( fi because I made an appointment with the Product specialist (Bob ) , thank Orlando ( sales person ),gratitude for a smooth transaction by Gilbert ( finance ) and to the lady who is the side kick to Certified BMW and a big player for overall finance . The Queen no ?! Savannah . Ran into Gary who delivered my car . A last minute fix on my car for a pressure issue,which was attended by Bryan . Folks it’s Saturday - service closes at 2 pm . This time Bryan coordinated with all of the above to fix the issue .Who does that ? - only people who or persons that care . Then being the starving pig that I am , at that hour lunch was brought to me by the receptionists at service and the front desk . On top of that 3 ladies got me an ice tea ! I was ordained the Pasha! I was seduced by the BMW accessories store . The guy (Juan) was helpful with recommendations and I willingly opened my wallet to the tune of $350 . The space (showroom) is so clean , littered with Orchids and static BMW displays, that adorn the floor . I ask myself and you why wouldn’t you want a relationship with BMW of Palm Springs ? It would be madness not to have one - in fact my car will always be serviced by them( yes I will drive it 2.45 hrs) ,but I’ll have to be patient about an upgrade in vehicle in due time . Little did any of the persons described have any idea that I was looking for a corner of real estate in the showroom ,where I could possibly move in! When you get waited on hand and foot like I did why wouldn’t I look for my own spot. This is very much a business that is about people that communicate and care . Oh btw they sell beautiful BMWs! Caution to the wind - this looks like an Influencer comment but I’m not, nor was I compensated for my true words. Better sign off .. my fingers are starting to ache typing in this small box. More
by jonathantudor
Verified CustomerOther Employees Tagged: Sandra Monson, Bryan Gacayan, Joe Lopez, Juan Sanchez, Savanna King
Helpful 
April 13, 2024
I have designated parson to take care of my car, my appointments are always on time, Chris knows everything about my cars needs and most important keeps me updated throughout day on car maintenance pro appointments are always on time, Chris knows everything about my cars needs and most important keeps me updated throughout day on car maintenance progress. More
by OBANTLEY
April 11, 2024
BMW of Palm Springs is first class on how they deal with customers and how they deal with your car! Customers get a free ride from agency to home and back again to pick up car! Very timely. Cars are cared customers and how they deal with your car! Customers get a free ride from agency to home and back again to pick up car! Very timely. Cars are cared for very thoroughly! They are washed when the mechanics are done! They go over all that was done with your car with you! They are also state of the art in things to make things flow better and with you and your car! Thank you for such fine service. Jaki Fischer More
by J7FLYER
Other Employees Tagged: Karen Gannon, Sandra Monson, Bryan Gacayan, Nick Alexander, Juan Sanchez, Savanna King
April 09, 2024
Very pleased with Sandy’s expertise and attention to detail with the service. Thank you for giving me confidence that my car is well taken care of. detail with the service. Thank you for giving me confidence that my car is well taken care of. More
by bpaasche52
Other Employees Tagged: Sandra Monson, Bryan Gacayan, Juan Sanchez, Savanna King , Angel
April 05, 2024
Bryan at PS BMW WAS AMAZING in getting the car in and making sure the job was done correctly. making sure the job was done correctly. More
by DMEIDINGER54
Other Employees Tagged: Bryan Gacayan
March 30, 2024
The service center was 100% perfect. Easy in and out, polite, clean, accommodating. Everyone was super nice. My bill was less than I was expecting..which is always good with BMWs! thank Easy in and out, polite, clean, accommodating. Everyone was super nice. My bill was less than I was expecting..which is always good with BMWs! thank you Pat Regan More
by PREGUN1
Other Employees Tagged: Sandra Monson, Bryan Gacayan, Juan Sanchez, Savanna King
March 30, 2024
Savannah King and your organization are top-notch professionals that show the upmost professionalism and courtesy to their customers. I am a BMW PALM SPRINGS customer forever. professionals that show the upmost professionalism and courtesy to their customers. I am a BMW PALM SPRINGS customer forever. More
by john@jovec.com
Other Employees Tagged: Sandra Monson, Bryan Gacayan, Juan Sanchez, Savanna King , Molly in loaner car department
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