BMW of Ridgefield - Service Center

Excellent service from the moment I walked in. Ramon found me exactly what I was looking for and contacted me immediately. The pickup was flawless. The financial manager Azi, made the delivery process s found me exactly what I was looking for and contacted me immediately. The pickup was flawless. The financial manager Azi, made the delivery process simple and efficient. Will definitely be back. More

This dealership's service has a terrible habit of returning cars either incomplete, untested or road tested until the gas tank is virtually empty and their reasoning is timing. Most recently I brough returning cars either incomplete, untested or road tested until the gas tank is virtually empty and their reasoning is timing. Most recently I brought in my 2020 3 series with 7,900 miles for service and a recall. My car was returned with recurring electrical problems but I refused to have them look at my car again because of terrible issues associated with the service Manager Dan Casey, he just want the cars returned to the customer regardless of completeness. They're nothing but problems and the owner Ed McGill supports their mistakes. More

Everyone was so helpful and courteous. Mr dibenedetto updated me on inspections and findings. He included video of inspection and estimated time of service completion. Overall a good experience updated me on inspections and findings. He included video of inspection and estimated time of service completion. Overall a good experience More

Since relocating back to CT 9 years ago, I have bought 4 cars with BMW. I appreciate the staff and professionalism everyone shows while I am there. Tom DiBenedetto has been amazing to work with and the reas cars with BMW. I appreciate the staff and professionalism everyone shows while I am there. Tom DiBenedetto has been amazing to work with and the reason I come back to BMW of Ridgefield. Kind regards, Mark R More

We appreciated the courtesy and efficiency with which We appreciated the courtesy and efficiency with which our recent scheduled maintenance was completed. In addition to a written report, we receiv We appreciated the courtesy and efficiency with which our recent scheduled maintenance was completed. In addition to a written report, we received a video by the technician, walking us through the procedure and explaining what he had seen and done. More

Excellent place to buy and or service your vehicle.Had Excellent place to buy and or service your vehicle. Had issues with my vehicle due to mice, service manager Steve kept me up-to-date every day and wa Excellent place to buy and or service your vehicle. Had issues with my vehicle due to mice, service manager Steve kept me up-to-date every day and was very helpful. Highly recommend Ridgefield BMW More

I have owned BMWs for many yrs all purchased from BMW Ridgefield. The service experience with this dealer is outstanding. Pleasant and knowledgeable staff and terrific communication from them as well. My Ridgefield. The service experience with this dealer is outstanding. Pleasant and knowledgeable staff and terrific communication from them as well. My service is all covered by warranty so it’s nothing out of the ordinary but they seem through and everyone there is pleasant and helpful More

What an experience! Ask for Yari, she was great! She was pleasant, great communicator. The scheduled maintenance was a breeze, tech was great! He sent a video via text of the walk through which I really app pleasant, great communicator. The scheduled maintenance was a breeze, tech was great! He sent a video via text of the walk through which I really appreciated on transparency. Even got a complimentary wash and vac. More

I like when they use video to recording on what they actually checking and doing on my car so I know they talking about it actually checking and doing on my car so I know they talking about it More

Professionalism at its finest I just picked up my 2016 M5 from the service Department and could not have had a smoother experience. Thank you Yari Rodriguez for taking the time to I just picked up my 2016 M5 from the service Department and could not have had a smoother experience. Thank you Yari Rodriguez for taking the time to clarify and educate me on the suspension work that was performed. Highly Recommend 5 Star Treatment ! More