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BMW of Ridgefield - Service Center

Ridgefield, CT

4.3
118 Reviews
Call Service Center (203) 438-0471

118 Reviews of BMW of Ridgefield - Service Center

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March 28, 2022

Always a pleasant experience when I bring a car in. Efficient courteous staff who keeps you informed of the progress being on your car. I'm always treated like family when I come into the dealer. More

by cyork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yarneni Rodriguez, Jaime Zambrana
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March 19, 2022

Quality and efficient service. Courteous staff. Comfortable lounge area and well stocked with amenities. First class dealership More

by P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas DiBenedetto
Report | Print
Mar 21, 2022 -

BMW of Ridgefield responded

Thank you so much for your kind words and 5 star review! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

March 16, 2022

BMW of Ridgefield is a great dealership always fair with nice inventory , and great customer service! More

by Johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas DiBenedetto
Report | Print
Mar 16, 2022 -

Johnny responded

Thank you for the great service ! My car went in filthy and when they gave it back it was so nice and clean thanks for the wash!!

February 26, 2022

I chose to wait while my car was serviced, as I was told the wait would be 90 minutes. The wait was 3 hours! I was there to have my rear view mirror remounted and was told the windshield would have to be re More

by Toussantdesigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Hafford
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February 10, 2022

They’re service was excellent, very thorough, and I was kept updated every step of the way. I highly recommend their service. More

by Jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yarneni Rodriguez
Report | Print
Feb 23, 2022 -

BMW of Ridgefield responded

Thank you so much for your 5 star review Jeffrey! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

February 02, 2022

I stop by for my tire pressure issue. They find a problem with it. Get a new tire and car check throughly within 90 mins. It was much smoother than I expected. Overall, the service is very good. More

by jlam8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yarneni Rodriguez
Report | Print
Feb 23, 2022 -

BMW of Ridgefield responded

Thank you so much for your 5 star review! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

January 27, 2022

Brought our 2021 x5 in for service and it was a great experience and get the car back cleaner then when we dropped it off! More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in Service
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Feb 23, 2022 -

BMW of Ridgefield responded

Thank you so much for your 5 star review Steve! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

January 21, 2022

Super helpful and accommodating service department. Had my oil change for M4 and they helped me get a ride back home and vehicle drop off. Professional and considerate. More

by Ensite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie, Brianna, & Tom DiBennedetto in Service Dept.
Report | Print
Feb 23, 2022 -

BMW of Ridgefield responded

Thank you so much for your 5 star review! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

January 19, 2022

I found all the staff very friendly and willing to help and try to solve any situation More

by Rosy. Aldunate
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steve k
Report | Print
Feb 23, 2022 -

BMW of Ridgefield responded

Thank you so much for your 5 star review Rosy! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

January 19, 2022

This dealership is wonderful! The issues with my car were fixed, the car was washed and vacuumed, and since I lease the vehicle....there was no charge! Amazing! There had been an issue with the rear turn sig More

by Mayamushroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Polman
Report | Print
Feb 23, 2022 -

BMW of Ridgefield responded

Thank you so much for your kind words and 5 star review! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

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