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BMW of Ridgefield - Service Center

Ridgefield, CT

4.3
118 Reviews

118 Reviews of BMW of Ridgefield - Service Center

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February 16, 2021

Great service as usual. Friendly, efficient, knowledgeable. These guys are real pros- a lesson for other dealers. This is why I purchased my car here. More

by MikeS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service- Steve K.
February 08, 2021

I worked with two greeters a geek a cashier and a technician who received my car and a tech it who brought me my car to the curb. Everyone was Fast friendly and polite. There is a very comfortable wa More

by Doyles6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iyanni
February 02, 2021

Great service, good people who know you and care about your opinion. They know your car and all issues. Also they are flexible with your schedule More

by josephapiscitell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pierce
January 29, 2021

BMW of Ridgefield always goes above and beyond for their customers. I can not say enough about their professionalism and kindness. This is how all luxury car dealerships should be run. We own an older x3 s More

by Nicoleandrews1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pearce
January 28, 2021

I have been a customer here for 20 years and I can tell you the service department is going downhill. The last time I brought my car in for service, it took about 2 hours to get the loaner car which was an More

by Jim C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service consultant
January 22, 2021

Cynthia Cardinale in the collision department was great from start to finish on getting front end damage repaired after a fender bender. Car looked like new when finished. Bmw of Ridgefield is top notch. More

by Williamtaliaferro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Cardinale
January 12, 2021

Outstanding customer service...Steve kept me up to date Outstanding customer service... Steve kept me up to date with videos of the work being done in both of my vehicles. As always very satisfied More

by Eddigeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kazlauskas
January 02, 2021

Outstanding service every time. Attention to detail and listening to concerns. And fantastic professional service. Why go anywhere else? Thank you so much BMW of Ridgefield! More

by ChrisMHade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pearce
December 30, 2020

Ridgefield BMW’s service department sets a standard that all dealers should try and replicate. Their challenge will be assembling a staff as highly dedicated to customer service as the one that Ridgefield B More

by Ebiederman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kazlauskas
December 18, 2020

Poor customer service at BMW of Ridgefield dealership in Ridgefield, CT. Those xxxxing people were cheating. When I bought the $6000 warranty for my brand new X4 and brakes, the salesman didn’t tell me ther More

by rateagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas DiBenedetto
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