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BMW of Ridgefield - Service Center

Ridgefield, CT

4.3
118 Reviews

118 Reviews of BMW of Ridgefield - Service Center

Sort by
December 15, 2020

All the folks I dealt with in the service department, from the receptionist to my advisor, are personable, knowledgeable, helpful and professional. They deserve a 5+ star rating, especially Steve Kaz (t More

by RAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kaz
December 02, 2020

Service done as requested. Finished before end of the day. No issues with receiving a loaner. Payment process made easy with less interaction. Customer service very good. More

by Cbreeze28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pearce
November 17, 2020

Clearly explained service & cost ; pick up & drop off as promised; kept informed of progress; easy to use contactless billing & payment; staff courteous & pleasant to deal with More

by Cmjacobs2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yarnini Rodriquez; MJ; Robert; various cus service reps
November 13, 2020

Easy to make appointment, was properly advised, finished when promised. Comfortable waiting area. Clean restrooms. polite staff from start to finish. Would definitely be back More

by Info
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
October 30, 2020

Excellent service and awesome video with details about my car. Recommend anyone to see Ridgefield for all vehicle needs. Friendly staff and super clean dealership. Thank you! More

by Bill W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve K and tech Sean C
October 29, 2020

Ramon Felix, very good helped me purchase my car! He is very nice & really helps when you’re trying to find the right car, especially if you’re looking at two of them & debating. More

by Ellarufa24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Felix
October 28, 2020

Very efficient, great use of technology to let you know what is happening with your car, and got the job done on time and at quoted cost. Friendly and knowledgeable staff in service department and com More

by AYG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T. DiBenedetto
October 28, 2020

BMW of Ridgefield cares about their customers and their vehicles. The service dept is cordial and provides a comfortable waiting area too. I will use them each time I need a service. More

by Patella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas D
October 02, 2020

The service department is excellent and performed the requested work on time and at the estimated price. I left with a newly washed car in perfect condition. More

by Eromyesj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Delaney
September 30, 2020

Great service and the estimated required time was spot on! Always appreciate being met as a valued customer. Thank you for the car wash as well. More

by Fred Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
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