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BMW of Sherman Oaks

Sherman Oaks, CA

4.8
874 Reviews
Call Dealership (818) 907-9995
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5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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874 Reviews of BMW of Sherman Oaks

May 18, 2024

Totally trustworthy. I always fell confident that Brian Douglas will give me the straight story on what my car needs. My BMW station wagon is 13 years old and they take a More

by Eddyswife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
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Helpful
May 18, 2024

I have been a long standing customer of BMW of Sherman Oaks because of the excellent service that they have given me throughout the years . I have purchased and leased cars through their excellent sales More

by blue.eyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Colon / service, Ali Mohandesi
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Helpful
May 17, 2024

Jesus is always a great help and goes above and beyond. His communication skills are far above any other dealership service department! More

by diab.issa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
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Helpful
May 17, 2024

I had a great service. Great knowledge of sales. I do recommend it to all my friends More

by Nehme1332
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
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May 17, 2024 -

BMW of Sherman Oaks responded

Thanks so much for the recommendation! We hope to see you again soon at BMW of Sherman Oaks!

Helpful
May 17, 2024

Always get prompt and great service from Krisztina. She communicates very well. Highly recommend BMW of Sherman Oaks More

by Alainy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
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Helpful
May 16, 2024

Heidi is the best. She is always so helpful and very knowledgeable. I definitely recommend this BMW dealer. More

by Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
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May 17, 2024 -

BMW of Sherman Oaks responded

Roman, we're pleased to hear Heidi provided you with such a positive experience at BMW of Sherman Oaks. Thanks for recommending us!

Helpful 1
May 15, 2024

Best service, frond desk Girl is very kind and the Shahe is the Best one More

by NORAYRKOSTANYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk, Shahe Tavoukjian
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May 16, 2024 -

BMW of Sherman Oaks responded

We'll pass your kind words along! Thanks for stopping by BMW of Sherman Oaks!

Helpful
May 15, 2024

Brian Douglas is the best service rep. I lease my cars at Sherman Oaks so that he will be my service rep. His communication during and follow up after the service is great. More

by Hownew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
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May 16, 2024 -

BMW of Sherman Oaks responded

It's great to know that Brian's excellent service keeps you coming back to BMW of Sherman Oaks. We appreciate your feedback and look forward to serving you again in the future!

Helpful
May 15, 2024

Brian my service advisor is amazing. Very honest, professional and communicative! Overall dealership service is phenomenal. Friendly staff, always ready to help. Quick with the rental More

by jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
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May 16, 2024 -

BMW of Sherman Oaks responded

It's awesome that Brian and our team at BMW of Sherman Oaks provided you with such a great experience. We're always here to help and appreciate your feedback!

Helpful
May 11, 2024

The best dealership I been to very nice and kind great customer services and helping customers. More

by Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Adams
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May 13, 2024 -

BMW of Sherman Oaks responded

We appreciate that, Lee! Thanks for taking the time to share your positive feedback with us!

Helpful
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