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BMW of Sterling

Sterling, VA

Overview
Reviews
Vehicles
4.6
1,032 Reviews
Call Dealership (571) 459-7837
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21710 Auto World Cir

Sterling, VA

20166

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Showing 1,032 reviews

March 19, 2026

Super fast service, car in by morning and out by noon. Great service advisor and communication. More

by TimH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wharton
Report | Print
March 19, 2026

Very timely and communicative on a fuel tank repair for my M3. Had my car ready for me in a hassle free manner and worked seamlessly with insurance. More

by Kcomer8192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wharton
Report | Print
Mar 19, 2026 -

BMW of Sterling responded

We're glad we could assist smoothly with your M3! Thank you for choosing BMW of Sterling and for sharing your experience with our team. Drive safely!

March 18, 2026

The lease process was smooth and professional - but then it took over five months to get my license plate. I had to renew the temporary license five times. This was not due to the state. Then for my fir More

by Sneadboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiman Wahba
Report | Print
Mar 19, 2026 -

BMW of Sterling responded

Thank you for your feedback and your patience. We will address the delays you experienced with our team. We’re grateful to have you as a customer, and we hope to serve you better in the future!

March 17, 2026

I had a great experience at BMW Sterling. Since I live nearby, they arranged Uber/Lyft rides, which made everything very convenient. I worked with Julie, who was caring, professional, and nev More

by Ssh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wharton
Report | Print
Mar 17, 2026 -

BMW of Sterling responded

We're really glad to hear you had such a great experience with Julie and the team here at BMW of Sterling! It's wonderful to know everything went smoothly and we could make it convenient for you! Thank you for choosing our dealership and for recommending us!

March 16, 2026

Devon and the service team at BMW of Sterling have excellent communication and always get us back on the road as quickly as possible! Thank you! More

by Clover13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Hess
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Mar 16, 2026 -

BMW of Sterling responded

We’re so happy to hear Devon and the team had you back on the road in no time! Thank you for choosing BMW of Sterling! Safe travels!

March 16, 2026

The team is Always quick to get me in for service even when not scheduled More

by smithfamilyschoolva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assad
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Mar 17, 2026 -

BMW of Sterling responded

It's great to hear our team is so efficient when providing service for you at BMW of Sterling. Thank you for choosing us!

March 15, 2026

Sarina was extremely helpful and ensured I was satisfied with the delivery of my car repairs. More

by Gehringer_d_g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarina
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Mar 17, 2026 -

BMW of Sterling responded

We're glad to hear Sarina provided you with a 5-star experience at BMW of Sterling. Safe travels until next time!

March 14, 2026

Dealership has always treated me first. From purchase through service, I'm very satisfied. Highly recommended. More

by jlboyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Report | Print
Mar 16, 2026 -

BMW of Sterling responded

Thank you for the glowing review and for recommending our team at BMW of Sterling! We appreciate your business, and we’ll see you at your next visit! Safe travels!

March 14, 2026

Very courteous and customer focused. Service representative was extremely professional and provided great service. Great Job! More

by bam9763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Swisher was great. 5 stars.
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Mar 16, 2026 -

BMW of Sterling responded

Thank you for this fantastic feedback! We are thrilled to hear that you are so satisfied with our team. We look forward to your next visit here at BMW of Sterling! Safe travels!

March 14, 2026

The people and the service provided were awesome. They were very knowledgeable as well. Thanks More

by rafaellola_55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarina Khachi
Report | Print
Mar 17, 2026 -

BMW of Sterling responded

Thank you for your kind words about our team at BMW of Sterling! We look forward to working with you again soon.

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