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BMW of Sterling

Sterling, VA

Overview
Reviews
Vehicles
4.7
1,129 Reviews
Call Dealership (571) 459-7837
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21710 Auto World Cir

Sterling, VA

20166

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Showing 1,129 reviews

July 05, 2026

Very considerate and professional service staff who go the extra mile for you. Say, "hi" to Devon or Julie when you stop in! More

by Garland.Mobley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wharton, Devon Hess
Report | Print
July 05, 2026

Overall I would say I appreciate their service and care to detail. Sometimes the wait exceeds expectations, but otherwise all good. More

by romesick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Portillo
Report | Print
July 05, 2026

Latasha, was wonderful in communicating everything with me on my service needed. She responded very quickly to each of my questions! Thank you, Latasha! More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tasha Huffman
Report | Print
July 01, 2026

They provided the level of service that is expected from a luxury brand. The service Manager, Mauricio Cueva Jr, was exceptionally good. More

by dpark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Cueva Jr
Report | Print
Jul 01, 2026 -

BMW of Sterling responded

Thank you for your feedback on Mauricio and the team! We appreciate your business, and we hope to see you again at BMW of Sterling!

June 30, 2026

Great service as usual. Jeff Shade and the service techs helped get me in and out quickly. More

by bradhopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Shade
Report | Print
Jul 01, 2026 -

BMW of Sterling responded

Hi Brad, thank you for the great feedback! We’re thrilled to hear Jeff Shade and the team took great care of you and made your visit quick and seamless. We appreciate you choosing us every time!

June 30, 2026

Ms Huffman is always professional and punctual and courteous. Chris the mechanic is very good at his job. More

by torrancerichardson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tasha Huffman
Report | Print
Jul 01, 2026 -

BMW of Sterling responded

Thank you for your review of our team! We are thrilled that you are in good hands with Ms. Huffman and Chris. See you next time at BMW of Sterling!

June 28, 2026

Prompt, conscientious and competent maintenance professionals. I appreciate the honesty of the staff with recommended service items. More

by cunninghamjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin - technician
Report | Print
Jun 29, 2026 -

BMW of Sterling responded

We're grateful for your feedback! Thank you for choosing BMW of Sterling and for sharing your positive experience with our team. Safe travels ahead!

June 28, 2026

I have been coming to Sterling BMW for a few years now, and I am always treated with care and professionalism. Working with Latasha and Franklin has made my experience pleasant and informative. More

by JayMadhav1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Portillo, Tasha Huffman
Report | Print
Jun 29, 2026 -

BMW of Sterling responded

We appreciate your business and are thrilled to hear that Latasha and Franklin have made your experiences so positive. Thank you for choosing BMW of Sterling! See you next time!

June 28, 2026

Always friendly, especially my service advisor Julie Wharton. They always keep you informed on how the service is going via text. More

by mookiej62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wharton
Report | Print
Jun 29, 2026 -

BMW of Sterling responded

We’re delighted to hear from you! Thank you for sharing your experience with BMW of Sterling and highlighting Julie's professionalism.

June 28, 2026

Sarina was a pleasure to work with. She kept me updated on the progress of the repairs. We have purchased vehicles here since they first opened many years ago. More

by ebybj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarina Khachi
Report | Print
Jun 29, 2026 -

BMW of Sterling responded

Thank you for your kind words about Sarina and your continued trust in our team at BMW of Sterling. We truly appreciate your business! Safe travels ahead!

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