BMW of The Woodlands

I am treated so well by this dealership. The service is efficient and exceptional, and most importantly they get it done right the first time. I very much appreciate the special service! The service is efficient and exceptional, and most importantly they get it done right the first time. I very much appreciate the special service! More

The best service you can get in Houston. Awesome customer service. I definitely coming back for my normal services. Awesome customer service. I definitely coming back for my normal services. More

Very disappointed. .. picked up I4 ... was told by the salesman Mathias Vasquez that "no signal no coverage at dealership due to recent storms and power outage" / comp .. picked up I4 ... was told by the salesman Mathias Vasquez that "no signal no coverage at dealership due to recent storms and power outage" / completely false, they were aware of the problem. Impossible to connect to the car / to get any telematics / data. Went back to service.. lost 1 day ... no result. Now vehicle is in BMW Cl Lake service... no idea about problem/solution. Be aware , do not listen to pressure sale unreal story... The vehicle is still in BMW Clear Lake service after 1 week ... hope to have it back soon... More

Upon your arrival they are quick and efficient addressing your reason for coming to them. your reason for coming to them. More

Service team is prompt to help me when I arrived. They were friendly and communicative throughout the morning. They were friendly and communicative throughout the morning. More

Prompt efficient and friendly service, made suggestions to keep the costs down, car ready when promised and all work done as agreed. to keep the costs down, car ready when promised and all work done as agreed. More

Everything was straight forward. They don't seem to want to negotiate. As allways, the finance rate was much higher than it should be for someone with an 800+ credit rating. Also, so They don't seem to want to negotiate. As allways, the finance rate was much higher than it should be for someone with an 800+ credit rating. Also, some pushing finance sale moments to get into an extended warranty. Otherwise, nice clean building and was out of there quickly. More

My service advisor kept me apprised of the work progress and my service technician emailed me a movie showing what he did. The technician then came out to tell me in person how things went! and my service technician emailed me a movie showing what he did. The technician then came out to tell me in person how things went! More

My husband and I recently got our first BMW at this dealership. The service was wonderful and I cannot say enough good things about our sales rep Reshail and the rest of the team. Reshail was very frie dealership. The service was wonderful and I cannot say enough good things about our sales rep Reshail and the rest of the team. Reshail was very friendly, amicable and efficient since day one. Patient with us in our decision making process. Answered all our questions and made sure everything was taken care of!!! The general manager was incredible as well when working out the deal. More

Darnell in the service department was efficient, communicative and friendly. He made the service experience a good experience. When I left I felt taken care of. I’ll request to work with him in the communicative and friendly. He made the service experience a good experience. When I left I felt taken care of. I’ll request to work with him in the future. More