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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.6
886 Reviews
Call Dealership (888) 208-0268

17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 886 reviews

May 04, 2024

Taken right away , found problem, nail in tire. Darnell took care of everything, replaced new tire. Took just over an hour and I was on my way. More

by rjcleland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
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Helpful
May 03, 2024

Got my windshield replaced through insurance. Bob worked with insurance to make sure it was paid directly to BMW and handled a ride home and pick up while repair was done. I appreciate how easy More

by crystallink04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
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Helpful
May 01, 2024

All ingredients are present. Need to communicate better. Drop reliance on online and text comm., or vastly improve for better customer experience, and, likely, better crew experi More

by Pvanderwal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honzo
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May 03, 2024 -

BMW of The Woodlands responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 01, 2024

Gabriel was very attentive to my problem with my X1. Told me how much it would be. Excellent customer service. Very fast and efficient. I have been a customer for 5 years.. More

by Rembert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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May 03, 2024 -

BMW of The Woodlands responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 01, 2024

We had really good experience they made it very easy and very fast car buying ever More

by Patel Narendra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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May 03, 2024 -

BMW of The Woodlands responded

Hi Patel, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

Helpful
April 29, 2024

They offer excellent services and the reasonable prices. The manager and technicians are very friendly and responsible, willing to answer any question in details. They also provide good service packages. I More

by jzwang2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 30, 2024 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 28, 2024

Excellent service by David truly recommend, quick process, also the finance service was great up to mark More

by Ankitaben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Apr 30, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful
April 28, 2024

Very simple buying process. Was in and out in about 30 minutes. Look forward to buying my next vehicle at BMW of The Woodlands!! More

by waltervanzuthem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James DeGuzman
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Apr 30, 2024 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 28, 2024

My service advisor Quiora was great! Very professional, seemed to know her stuff, and kept me informed of progress. More

by Mcfdbf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quiora
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Apr 30, 2024 -

BMW of The Woodlands responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 26, 2024

Dealer is organized, customer oriented personnel professional in dealing with your questions and explaining the condition of the repair More

by german.d.villegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
Report | Print
Apr 29, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
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